Customer Testimonials
Buick response
Very efficient. Questions snswered in s timely manner.
Great service always
Justine Gosselin, your customer service representative has always been very helpful and professional. She is an asset to Downeast Co. I have been with you since 1988.
Prompt, knowledgeable, helpful, HUMAN. I really like how when I call your office I speak to a real person from Maine. Like I'm talking to a neighbor. That's so rare these days!
Nicole & the Heap has been a god send this winter. Very grateful to Downeast at locking a very reasonable price for my wife and I. I am 78 and have a disabled wife who only receives social security each month. Your service and price has reduced pressure in surviving this winter. THANK YOU. Sincerely, Richard Gadway, Sr.
The service is fantastic. Rapid responsiveness. Knowledgeable & professional technicians. Easy to manage the account online.
Quick delivery
Very helpful and polite. Got a technician quickly when needed.
You are local and I can reach you by phone
I would highly recommend Downeast Energy!
So happy to be a costumer!
Reliable, accessible,
Always there even in emergency
Well, your product keeps me warm in the winter and helps me cook my meals
Your service of keeping my tank filled in a most timely manner is out standing.
Your billing system is the most confusing of any I have ever encountered.
Friendly and reliable
Dependable
very satisfied with service
Ver good
The Tech (Mr. Bisson) was knowledgeable and explained how the system worked in an understandable manner. Good Job
Quick response and prompt response to send someone out to Check my tank.
My deliveries are on-time; my annual service visit is handled easily; and the pre-payment plan is not confusing.
Dependable
Staff are so friendly and helpful- responses are always quick and services are top notch!
On time when we were in need.
I don't need to worry about whether or not they are on top of things...
I once had to request service early in the a.m. as I awoke to my home being cold with my heat not working in the winter. I do have a service contract and I was extremely impressed with your quick service and very kind employees. I also love your automatic delivery service. I trust your company. You truly seem to care about your customers.
The people! Always helpful and kind.
All good.
Service is excellent, very quick to respond. Efficient, competent service personnel.
All services & personnel