Customer Testimonials
Deliveries are scheduled to fit specific needs.
And they're reliable.
The delivery guy was great; very helpful
Very efficient. You always come on schedule!
Thank you!
Great
Prompt, efficient, courteous response.
Service is excellent. Appreciate still having some local folks to work with me
Courteous service when call and accurate information
the fair pricing of your products, and the performance of the service personal is great.
BUT... NO ONE HAS TOLD ME HOW TO COMBINE MY OIL AND PROPANE ACCOUNTS IN MY ON LINE, SITE!!!!! i LEFT A REQUEST FOR INFOMATION ON LINE, I THINK THAT IS JUST A "FEEL GOOD " PLACE FOR THE CUSTOMER TO THINK SOMEONE CARES.
Happy to see that my prior review was not just ignored, was acted upon and that I received a personal call back. Also an explanation and apology! It was great to be heard and issues corrected!
The service!!!!
Great customer service !
A person answers the phone and you are always responsive to me requests.
Very helpful customer service and timely delivery.
Good, responsive service...
friendly staff always ready to help with my billing and general questions.
very frustrating trying to talk to someone, always busy!!
paying for Propane by expectedd use and billing prorated
Very reliable!
I like that you are willing to work with your customer.
Deliveries are always on time, and the drivers are careful and respectful of personal property. As to service, there is certainly room for improvement, especially with reaching a person when I phone, but once that connection is made, that person is very thorough about following through with solutions.
As someone who owns a home. In Phi[[sburg, Maine, but is currently in a retirement community, I wish there were a more direct way to contact your company. I do not own a computer, and am pretty worthless about technology in general, so my wish would be to make it easier for me to reach you when I need to.
I appreciate this opportunity to share my thoughts.
Your delivery man was exceptional in his manner, deportment and ease to communicate with in his dealings with us.
Deliveries are made at the proper time without calling. Driver was prompt, courteous and pleasant to talk with while completing the tanks filling.
Automatic delivery.
Having a credit card on file for automatic payment of deliveries and services.
The email receipts when a delivery is made and a service has been paid for.
The online account
Prompt communication and service when requested.
Prompt service
Quick response to service calls
Always friendly customer service
I really like that you give those of us at Signature Pines a special rate and that you have a payment plan so us "seniiors" are able to pay. You also are good at coming for servicing in a timely manner when something goes wrong.
The only reason I didn't hit 10 was sometimes difficult to make contact
Nice people