Member Testimonials
Friendly staff
Not too expensive
Good equipment
Good equipment friendly staff
Great gym. But need maintenance to become 5 stars!!!
The staff is friendly and helpful. The gym is always clean.
Great people!
I absolutely love Fitness Factory Rockaway! The gym is always super clean, well set up, and has everything you need for a great workout. The staff are so friendly and welcoming, which makes the whole environment really positive and motivating. Working out with Ahmad is the highlight of my experience—he’s so kind, patient, and encouraging. He knows how to push me to do my best while still making sure I feel comfortable, and that makes such a huge difference. Between the great atmosphere, supportive staff, and Ahmad’s guidance, this gym is definitely my favorite place to be!
Very cleani
Great equipment, convenient location off the train, clean and two stories. Currently expending and looking forward to the new additions
Clean area locker and restrooms, updated equipments, large acitivity rooms.
Gym is clean, well equipped, and spacious. Staff is well engaged and ever present.
Friendly staff, good variety of equipment, ample parking, reasonably priced.
has most of the things you need.
The variety of machines hands down one of the best in the area if not the best. The fact that you have child care was the deciding factor for me
Amazing staff and services
I am 55 years old and had never been to a gym. The staff of Joanne, Nancy, and Nicole (I hope I got the names right) were so welcoming and helped me begin my fitness journey.
The other customers in the gym were also friendly, and I feel that positive energy in the facility.
Fitness Factory Somerset has great equipment and a consistent track record of maintaining/repairing machines combined with an excellent staff that helps foster a nice community.
Facility is clean. All types of equipment. Excellent classes (e.g. yoga, fitness)
it has evereything I need
Trainers and variety of equipment
The friendly and professional atmosphere. No high pressure tactics. Just a great overall corporate and gym culture.
**“Everyone has been very kind to me. I feel comfortable in the facilities.”**
#1 Great people - employees and clients
#2 keep gym clean
#3 I almost never see broken machines and equipment and when I do it’s not for long.
You’d think all gyms would figure out this simple formula.
The staff is very attentive to the members needs and are all very courteous. Facility is very clean.
I was never a gym person, but this gym makes it a very comfortable environment to work out.
Manager/Owner Charlie is always making improvements from new equipment to food/supplements and apparel available to members. He is also a great trainer.
This gym is top notch.
It’s not crazy hectic in there & just peaceful
I like the classes offered at this facility, mostly yoga and Zumba classes. I have not used the equipment yet since they are much newer than I have used to. So, I may need more exploring before I will give a try with the weight equipment. All staff members are friendly. Place is really clean.
One time a class was cancelled after I waited for 10 min. A couple of times, I was called or notified via email that classes were cancelled. I liked to be notified before I was heading down to the facility.
The equipment is new, modern and staff takes extra care. Super friendly reception, would love to have a bicep/tricep seated cable machine.
Cleanliness and the staff is very courteous
The classes are great! The instructors are great and very accommodating to their members. It is such a people friendly gym! The front desk workers are also accommodating and helpful. Thanks for the new weights and equipment in the room where classes are held. Just please tidy up the bathrooms . Many times there are no towels or soap and that’s not pleasant. There still are a lot of hair balls in the class room . And it would help keep the dispensers filled in that room also. It’s really a fun place to visit on a regular basis! Good friends are made here!
The staff is very friendly, the classes are amazing, and its always so clean
Great gym