Client Testimonials
I feel Kume is taking COVID precautions to a respectable level. I was grateful to be back there for some much needed relaxation, a time out from all the devastating current events. It was the same wonderful experience (reflexology) that I've come to enjoy and expect. Thank you!
Safe, clean and friendly experience. Look forward to seeing Kume make it through the COVID shelter in place days.
Tina was amazing! It was nice and comfortable. I left feeling extremely relaxed.
Cleanliness and comfort
I jumped for joy when I heard Kume was finally able to open. I felt totally safe with the precautions that are taken and the stress of the past 7 months was eased with a wonderful massage.
I LOVE KUME!!! The Staff knows my name and they are always friendly & engaging.
I love it there and missed you guys completely. So did many of my friends/neighbors. Youa are a staple of the community.
Lovely ladies at front desk, exceptional/stress relieving massage from kind Carrie, wonderful ambiance, great protocols in place to be pandemic safe. ~C. Wheeler
Everything. Very clean.
It was a good massage at a good price.
My one suggestion during COVID times is to make sure there are air purifiers in each station in the main room, and each massage room. Maybe you've done that (there was one near my reflexology chair near the entrance) but I didn't see others.
Kume continues to be a wonderful option for massage and relaxation. The staff - both massage therapists and spa staff, provide such a positive experience with exceptional customer service.
The staff was incredibly friendly and the atmosphere of the spa really puts you at ease. I absolutely love the infrared sauna + Korean scrub followed by an hour long massage. It is the best way to spend your Sunday afternoon in Downtown Oakland. I took my mom and sister here when they visited me from San Diego and they enjoyed it so much. They said it was one of the most gentle and respectful massages they have ever received and we all go to various massage locations in San Diego a lot.
I really enjoyed how I felt after, I’ve never experienced a full body scrub before it left my body feeling fresh and soft.
Everything was perfect and the employees were very nice.
Always an inviting, relaxing place with wonderful massages.
My reflexologist applied just the right amount of pressure to massage my neck, shoulders, calves, and feet. He also treated all the right pressure points. Great job!
Love, love, love the Korean scrub and the massage. Definitely going back.
Room, session, lobby
It was relaxing, comfortable and affordable.
Very zen massage experience with Joe and more recently with Danny!
The ambiance, environment, lighting, and my masseuse was really good! All the conditions were just right.
Linda was great! I think she is my new Sue! :-D
Fantastic massage, helpful 'receptionist
Linda is the absolute best! That coming from someone that has massages at a lot of different places.
I like the availability of water.
It’s fun perusing the shop.
Front desk is usually friendly.
Linda is the best part.
My partner and I enjoy monthly massages from Kume. We love the friendly staff, the great massages, and the environment. We love that we can get massages together from the people we want. We also appreciate how the staff tracks our preferences.
Tina was awesome!! She work some muscles that have been sore for so long!! It hurt but it was needed. I already signed up my friend to come to her!! Thank you again!!
The body scrub and sauna were lovely. I would like to suggest that the therapist be stocked with lotion for after the treatment... She went out and found some, but she was surprised when I asked! She had just scrubbed my skin almost raw- it definitely needed to be moisturized!! Many Thanks,
Lori
Very relaxing and helpful for my tight shoulders and back. I like the ease and convenience of going there and can almost always get in when I want.
Michelle was excellent
Tina is the BEST EVER!
My first time experience was SO wonderful from making the appointment to checking out at the end. It was my first cupping experience and I had no idea what to expect, however Tony was AMAZING at what he did. Along with the massage, I felt so relaxed and at peace... I can not WAIT to visit Kume again (once I get a membership)!