Customer Testimonials
no bugs and friendly service man
You arrive when promised and know what you are doing.
Professional and knowledgeable technicians, friendly office staff
I stay with NW Ext 100% based on the person who is doing my treatment. I appreciate you allowing Rich to be our exterminator as we moved homes a few years ago. He asks what is happening and provides a treatment based on the problems we have taking place.
They are very prompt and though with their services. Employees are caring and very nice to us and friendly
I have been pleased with my service. Any time I have had a concern about bugs. I have been listened to and the problem addressed. I have had follow up too to make sure the bugs were gone
Courteous - on time. Helpful
The representative was knowledgeable and personable and he made sure we were happy with the service.
Thorough with everything
Prompt, efficient and personal service
Your employees are the best and your company stands behind its work…
It works
great work
The last guy that did our service was extremely helpful and took the time to find where I pest issues was coming from. 10 out of 10 would recommend this guy again!
Name removed
They were very thorough and very polite.
He actually talked about stuff and let me know what was going on.
I highly recommend this company
Bobby was great. He explained to me in detail about the stink bugs and did a great job cleaning cobwebs and spraying.
I've been getting service from Northwest Exterminating for about 10 months now and it has been exceptional so far. I have no issues with pests or insects inside my home since they've been on the job. Keep up the good work and please extend my gratitude and thanks to the Northwest Team operating near Arab Alabama, they are the best!
Effective, cost conscience and fantastic employees especially Jace Cleveland .
They are very prompt and transparent.
Great service
Friendly and effective
Great people and great service
Attention to our needs
Everything from the billing staff to the people handling the extermination. Professional, friendly, does what they say they will do - when they say they will do it.
They helped my family out of a horrible situation they had been in for years - nothing but great things to say about this group.
Everything from the billing staff to the people handling the extermination. Professional, friendly, does what they say they will do - when they say they will do it.
Always here when expected and no bugs. James is the best. Good man
I especially like having Ben doing my service. He does a great job and always lets me know when he will be here and if he finds any issues with anything he lets me know and explains what he found. He is always pleasant and represents Northwest in a very professional way.
Nick is great. He is very thorough and always has a smile!
Service men are always friendly and efficient. Urge me to let them know if there are problems between regular visits.

I have been a customer for years now. I like the technicians, the office staff and the overall care along with professionalism I receive from them.
Dee B