Customer Testimonials
Called ahead and was professional.
Excellent work and timely response
I like the young man (Nick) that comes to my house. He listens to my concerns and helps me, Don't you dare get rid of him. The only problem I have is I need a paper order upon completion of the work. I do not have a printer to print the order that is sent to my email. Thank you. Name removed
You deliver what you promise & I especially appreciate Rich Hickman!
Our representative is always attentive. I know he deals with many clients, but he is always prepared when he comes to our house, he knows the issues we have had with bugs and he always asks for updates on that.
I also appreciate that when I call customer service action is taken immediately and I don't have to wait.
This is a great company.
My exterminator guy is prompt and neat. Very nice guy!
KC is awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!
Professional and courteous!
They let me know when they are performing their services via text and they are thorough!
thank you!
Our service technician, Chance, is always willing to help us with any insect issues in and around our house!
Our service guy is almost polite, makes sure to ask if we're having problems, and does a very thorough job! We wouldn't want just anyone else to treat our home!
Rob is always professional and prompt. He is very nice and gets job done
Reliable
All
Rich the tech that treats our house always does a great job. He is always nice and professional.
The service is good. Have no problems with the service
James was very thorough and listened to my questions and concerns
The call center is always nice and courteous to help with rearranging appointments
Have been using Northwest for 20 + years. Always pleased!
Travis has good customers service. And always happy to take care of our requests m
Easy and headache free. Also NO BUGS !!!
Great customer service, friendly, and thorough.
Friendly technicians
How quickly they make your appointment. And if you still have an issue they will send someone out with no problem. Their customers is great.
I like the personal service. They know me and they do a good job when the Exterminating Rep come out to my house. He always call to let me know he is on his way to my house. Thanks for all you do.
I appreciate your consistency and open communication
I don’t see any bugs!
I like the friendliness and excellent, customer centric work of my technician, Chance.
Chad is the best! Never have problems or he takes care of them immediately.

Knowledgeable, friendly