Customer Testimonials
Great customer service
notification and promptness.
Our NW “bug guy” is polite, thorough and always responds quickly to any questions I may have. He’s also patient and kind.. the best !
Dahl is great and so sweet! He’s very thorough and even came back after he had sprayed because it rained to spray again!! Great service!
Great folks in the Jasper, Alabama office!
We absolutely love our technician/Ricky. He has now become a family friend just in his service. He is always professional, knowledgeable, kind, and he does exactly what he says. He’s going to do. We would not be satisfied with any other person. He has gained our trust immediately, by the way that he conducts himself and represents Northwest. We are grateful for any insight that he offers to ensure that we are the Pest/critter free. He always calls and lets us know that he’s on his way so there is no element of surprise.
The technicians are very knowledgeable about their products and provide a professional service to customers.
Friendly techs and thorough
Dahl, who is helpful and considerate and has been our exterminator for years before NW. Also the office girls are helpful and rearrange our spray schedule if necessary
The service provides excellent results.
Everything! Our service man is so professional, helpful, friendly, and always takes care of our home. We appreciate him so much!
Mr.Dahi, is a wonderful person, and so kind does a Great job!
I have the platinum package which is termite and pest control. They come out and spray my exterior and interior if needed. I like the service
The guys are always so friendly and respectful. If there has ever been a scheduling issue due to weather, etc., they always reach out and let us know. We are very happy with them, and Clint is awesome. Thanks, guys!
Friendly and always lets me no ahead of time when they are coming
Providing good service.
Friendly and informative.
Friendly and efficient.
Knowledgeable representative that listens to your input and rectifies the problem best of his abilities.
Professional and thorough. Thanks for sweeping away the cobwebs!
Speedy and prompt response. My wife is a stickler about bugs. Whenever I call they show up the next day to fix my bug or pest problems.
Fast response
Well the people who come to my home are nice, respectful ,good to my cats . Who are my babies . They come back and spray outside if there is a rain expected for the next day
I’ve been with NW Exterminating since 2007. Service is always friendly and kind, knowledgeable and thorough.
I like having the same Bug man every visit. Our Bug man is Mike Long and he is great conscientious and very considerate. Our service is to spray outside the house quarterly and We have no problem with indoor bugs. We recently had a problem with Carpenter Bees and Northwest -Mike Long came out very soon after our call and took care of the bees.
Ben is a very friendly, very capable exterminator and he is always quick with any request we may make. Great job!
This was the best experience I have had! Great service and very knowledgeable.
Flexible
Friendly
Reasonably priced (except termite is pretty high)
Great communication. Came out within a few days of me calling.
Pet and environment friendly