Customer Testimonials
Notice of service appointment. Staff is very courteous. Services are effective.
Have been using your service for over eight years. Cannot imagine using anyone else. Our technician always does an excellent job.
Would recommend your service to everyone.
Good customer service
Always on time and helps us stay on top of the insect problems!
Knowledge and friendly tech. He asked questions and provided solutions for our pest control needs.
Everyone is so responsive and friendly. I trust y'all
Always on time and our tech is very knowledgeable and goes out of his way to meet your needs and gives you that feeling when he pulls out the driveway I’m sure glad we made the decision to go with you instead of all the others that we’ve had for pest control by far one of the best decisions we’ve made thank you y’all rock !!!!
Excellent job and service, always a pleasure to see our technician! Please keep up the good work, thanks!
Northwest Exterminating of Opelika All. works w/the customers schedule. Friendly staff, trustworthy and respectful. ** Plus they wear clean bootie's while indoors and that means a lot.
Outstanding service from Mr. Sulivan
Joe is friendly, helpful, listens .
Professional & timely & services offered
My wife informed me of her experience with Rick lamb and could not say enough good things. Did a great job on the interior and exterior, and even tiptoed around our dog who is recovering from surgery(we have to try to keep her from getting excited). Will recommend Rick and NW to anyone!
Professional techs, knowledgeable
Efficient and professional
Tech was very informative and answered all my questions. He was very thorough.
Professional and prompt services, knowledgeable. I've always received OUTSTANDING service from the staff !!! 👏🏽
Customer service is great!
The associates are knowledgeable and thorough! I like that I can schedule my service at my convenience.
I like the fact that I am able to communicate with the technician in advance so that the service is scheduled when I am able to be home if special needs are present. I like being notified of the service several days in advance.
Always promptly gives help when something new comes up, even if not time for service.
Personal attention from our technician Warren.
Communication with timely commitment and understanding staff to help facilitate customers always 🙏
Good job he did
Staff always nice. My mosquitoes are terrible this year so it’s made their job more difficult.
Thoroughly covered the outside of my property. Friendly representation of the company!
Always professional.
Prompt and professional.
I like Rich Hickman. For years now Rich has kept us bug and termite safe!!! He has rarely ever had to come back between services. Thank you Rich for your service and Northwest Exterminating for hiring him.
Kurt Davenport is the best. I can always depend on him showing up on time and getting job done. He is an asset to your company