Customer Testimonials
Always here when they say they’re coming. Always available if there are any issues.
Dependable, clean, respectful. NW supported neighborhood efforts to organize and and unite, helping to start the Cherokee Heights Arts Festival more than 10 years ago.
Very professional, friendly and knowledgeable.
Very flexible with timing services and great responsive customer service
I Have used Northwest for about 12 years and have been very pleased with their prompt, through and efficient monthly service. I don't have to call them, they just show up.
Your representative was so professional and did a great job.
Jay is the best!
They are great people to work with and do an amazing job
Great service Fantastic employees Thanks
Great service! Friendly and thorough!
People I come in contact are friendly, knowledgeable, have a "can do" attitude, and willing to accommodate my requests whether it be regarding billing, service, or help with any immediate issue that comes up. And the MOST IMPORTANT thing I like is, I can speak to a real live person to get answers right now!
I deplore having to submit my request on any voice mail or computer system knowing it may be days, weeks, or never to get a response.
Your people are the greatest!
Great service
Very pleasant and well trained technicians who are on time and courteous too!
Friendly and efficient
Michael is a very competent technician and extremely helpful and prompt.
On time, friendly. Always make sure my dogs are in the house before he starts and let’s me know how long to keep them in.
This is the second home where we are using Northwest because we have always been pleased with the level of service and the courteous staff. Last house, our regular man was Nathan and now it is Warren. We can't say enough about each of them regarding their attention to detail and their customer service! Keep up the good work!
Our Andrew
Reliable and a great company that communicates well with their customers.
Hunter is really awesome! He is friendly, professional and I trust him to treat my house against pests.
Bryan my technician is the best! He's so nice and explains everything in detail. If I have questions, he doesn't hesitate to answer. I really appreciate him!!
I like the call ahead of time, the friendliness of the service tech, feels like family!
Extremely helpful and knowledgeable. Every employee I have interacted with has been so friendly and accommodating. Customer for 6+ years. Thank you for a wonderful experience and service!
The Customer Service is outstanding. Our technician Chris is super efficient, knowledgeable and friendly. The ladies in the office are too. In addition, the bug and mosquito treatments really work. I am very happy with this product.
Everything
They take care of their customers.
Friendly- always makes a connection
Rick Lamb is a very helpful technician and we don’t have problems with mice in the back any longer
Norman!
Great

We have been very happy with the service and especially with Ethan, our point of contact.