Customer Testimonials
Customer service and technicians are friendly and professional.
Will is proficient and efficient. He is extremely thorough and customer focused.
Prompt and professional
Northwest E has been serving us (first in Marietta then in Atlanta) for about 15 years. They've always been professional and friendly. Their various technicians who came out (for pests, termite, etc.) over the years have always been nothing short of exceptional with great communication skills. We look forward to many more years ahead with Northwest E.
Excellent service. Always on time and very professional. Plus, we have no bugs!
Technicians are friendly and prompt. I always get a call/text when they’re on the way. Service is effective and we’re happy with the results!
The exterminator who takes care of my house Devante.
Always very friendly and very professional and they listen to what we need and want done around the home
Norman is caring and follows through on our thoughts
The attention to detail ia second to none.
Daniel is the only reason I am still with Northwest
Great service - quick and easy!
Excellent customer service. Call from the tech on their way.
I love Matt! He always takes good care of me( he knows how I feel about bugs). He’s always patient and answers my questions thoroughly. My bug dude!!
Very knowledgeable and very helpful
Effective and flexible service. Dustin is an excellent technician and very good communicator.
Very friendly staff. Michael does a great job!
Great service rep. Monthly charge getting expensive. Will be looking to see what the competition is charging.
Prompt, courteous, and apparently it works. No bugs in the house that I know of.
Our Northwest technician MATT HICKS is terrific / top notch! Professional, very organized, thorough and always takes the time to explain what he is doing and what he is seeing. We depend on his recommendations because of his knowledge and experience. We will always request that Matt handle our service needs. We have both Termite and rodent boxes (3) at our property.
-- John Evenson
Customer Service is OUTSTANDING!! Raul made us feel like FAMILY right from the beginning. ANY QUESTIONS or CONCERNS he address when explaining the various equipment and encapsulation. When I said Family, my wife and I meant it along with one of our neighbors who Raul took care of and I means when there may be a problem with ANYTHING!! That's when a Person and Business's true colors come out. Northwest Exterminating WILL NOT disappoint YOU!
technician is efficient and courteous, treatments are helpful.
The technician was very prompt to arrive within the designated window of service.
He is always very kind and helpful.
Solution for squirrel problems in attic
I have had several different technicians service my home over the last 2 years. They are very courteous, thorough, answer all my questions, and use the old formula since the new one makes me sick.
I appreciate you accommodating me with the old formula.
Very good customer service.
I have had your service for couple years. So far I have been very pleased with no bugs in my house. However, sometimes I wonder how well the outside treatment is applied for the little time the rep spends is very short time. Also I used to get spider webs etc knocked down but have not had that done in quite a while now. I do have a lot of spiders that come in and sometimes I walk into a spider web when I exist my front and back doors. I would appreciate the rep continuing to use a tool to wipe down areas of corners and doorways to knock down spider webs.
Also I am not really satisfied with the termite inspections and question how well the traps are working to catch them!
You have wonderful service people
Professionalism and follow-up. Technician noticed a problem, advised me of it, and the company immediately followed with corrective action.
Friendly and communicates well
Great work, friendly and professional technician