Customer Testimonials
Really appreciate the technician Rob calling me before he comes to spray to see if we have any issues, great communication from him!!
I’ve received great service over the years using Northwest. The technicians are friendly and communicate really well.
You are controlling my moles & communicating with me when you apply the treatments. Thank you!!
Personnel, efficiency, works with my time.
Service is faithfully applied and reasonably effective.
We love Devon and his service
Your service person was very nice and answered all our questions.
I wish our lawn service our utility service or any other service that we have was as effective, polite, and trustworthy as Doug in your office team. It would make our life so much easier.
Very good communication, Quin, my technician, is very friendly and cares about the needs of my home and yard.
Always on time with appointments, representatives are friendly & make you aware of any situation occurring which you might not notice. I’ve been a customer 30+ years and if I had a problem. I’d address the situation.
Service tech is polite articulate and very knowledgeable. This service does what it says it will do and they communicate extremely well
I appreciate the automation of scheduling and billing, and online account access for information and payment updating. Communication with Stephanie is top notch, and very convenient via text. Gary is friendly, personable, and knowledgeable and provides great service. We feel properly looked after, thank you!
My home treatment service was performed in a timely and professional manner. The technician is friendly and I feel confident he’s giving me the service that is needed to keep my home free of pest.
Talented, professional staff.
He’s friendly and knows his job. Offers good advice on things I can do too keep bugs out of the house.
Northwest continues to do a great job controlling the pests in the environment. Kurt Davenport is very knowledgeable and helpful when he makes his monthly visit to treat the yard. Alexander Shackleford has provided quality service with the rat issues we have in our neighborhood. Thanks for a job well done.
On time communicate well do a very good job
Haven't had any issues with bugs,spiders etc since they started coming out to spray. I did have problems with ants in the kitchen a while back. They came out and resprayed,they ,thankfully haven't been a problem since. I also have them come out for fire ants in the yard. They seem to be fairly hard to get rid of and even though not as numerous as before,there are still a few around.
Professional technician, arrived on time, very pleasant.
Raul is great! He always does an excellent job. Northwest is the best. Thank you!
Very polite, courteous and profession. Very thorough and patient in explanations on services to be provided including follow up checks. Very thorough in answering questions as well as giving us an idea of what to expect.
Good work and excellent communication
My technician, Timmy, is always very thorough and also very personable. He and D.J. are by far two outstanding employees.
Not happy though that you continually up your prices!
Norman was great!!!
On time service. Nice technician s.
Quality service. Reliable, professional and treat you like a family member.
Not much to say since we use them just for termite - but we had a wasp problem and they came soon after we called, and took care of things - of course, for a price - but we wanted the experts to take care of the wasps - and we were happy that they did it in a timely manner. :-) Thank you.
Mr. Dahl is always on time, and he does a thorough job.
Morgan is great. Always gives me a heads up when he’s coming, asks me about any issues and addressses them all each time.
Excellent communication and prompt, thorough service calls.