Customer Testimonials
The politeness and promptness of their tech and the scheduling
Always on time & very thoural
I love the fact that everyone is a team at Northwest to work on the individual customer's home. We are so glad to have chosen Northwest for our new home. The pests here are quite numerous and we are new to this--having only the "normal pests" at our old home:) we are overwhelmed a little.
For example, Demetrius put in N2Care mosquito buckets and our mosquitoes are literally gone!!!
It's so amazing.
Jack has been great too, as well as all the office staff. Thank you for a great experience!
We like that we chose the green service as well and you offer this option!
on time every three months for service and are very accommodating if I need to change.
The Team is always courteous and they take that extra step in customer service. Mark, Audrey, Josh, Patrick, and Michael are OUTSTANDING!
Demetrius is great! Your technicians are always professional and helpful!
Reliable
Excellent service with email report of treatment
Timely and courteous.
Timely service. Always notify us when you're coming.
Your Representatives always ring the doorbell so we know they are here. You come when we have an issue between regular service. Critters are almost non-existent.
Thank you,
The service people are nice and efficient. They arrive on time and follow up on any issues.
Technician listens and is willing to address areas of concern noted by the home owner. Thank you. No bugs here!
Easy honest people
Excellent professional service. Friendly and knowledgeable.
Chris is awesome
The technician, Jason, was professional, knowledgeable and provided through service.
on time, and efficient
We appreciate the careful attention to detail whether sweeping spiderwebs or spraying the house both inside or out. Chad was friendly while professionally applying the substance where needed. He explained what he was going to do and answered any questions we had.
Good quality service and cordial employee.
I have used this company for at least 20 years and I have never been disappointed with their service. I highly recommend them!
Did what they needed to. On time. Pleasant. Courteous.
Scott, the technician who came to my home, was meticulous in his work. He didn’t blast my house with chemicals, but the bugs have moved on.
Good service with professional people
I don't have insects.
Joe is the BEST. PERIOD !!!!
Chris Fogleman is absolutely wonderful. He is thorough and always checks in to see if we have anything we'd like him to look at while he is spraying for pests. I cannot recommend him highly enough.
Jonathan is always prompt, polite, kind in his communications and does a good job of keeping ants at bay.
Ive been with Shane since it was rice. The products he uses works really well for me

Quick response time! I’m having a hard time with getting rid of a bee hive that decided to make their home on my porch. My tech Nick has stayed at it and is quick to respond! Every situation is not a quick fix, and it’s nice to have a tenacious, responsible technician!