Customer Testimonials
Customer service was GREAT!!
Service text was professional and detailed. He completed the work that was paid for and above and beyond by leaving items to catch pests.
Mike does an excellent job with pest control at out home in Opelika.
You are always on time.
Very reliable! I had a problem this summer with ants, you all came the day I called and took care of the problem. Thank you!
On time and very friendly people!
Great communication, and service.
Work according w need at right time
Polite, professional service from both the service tech, and the office staff.
always professional and efficient
I like the fact that you guys contact me and let me know when my next service is due. The serviceman is always very friendly and let's me know his arrival time. The service definitely keeps my home free of critters.
Friendly and respectful service. Regular visits for exterminating and treating.
Communication working well both ways
Very professional and considerate of the property. Always ask if any changes or updates need to be made. Calls to confirm and arrive on time.
Awesome Service willing to talk about our needs and give us the best advice we could ever ask for again Awesome Service always stepping up to help
Great service with my quarterly pest control and annual inspections. Northwest always calls days ahead to let me know the day when the servicemen will be at my home and the service man calls when he is about 30 minutes out from my house on day of treatment.
Great service all around!
Gracie
They are always efficient. I never have a problem and I’m always satisfied with their service.
First name removed was very personable, helpful and courteous!
Dakota always does a great job treating our house. I feel like he goes above and beyond.
Prompt, professional, personable.
They are very friendly. Like family. Corey has been our professional for years and he represents the company very well. While the original ownership changed, many of the people are the same.
Our service is always done efficiently for our home and we appreciate it so much! We haven’t had any real pest issues after going with Northwest Extermination.
Mike is the best! He always gives 100% service and we know we can depend on him!
From the first contact until the first treatment was complete, Northwest was professional in all regards and provided great attention to detail. They fully explained the services they offered, and the related pricing. When the technician arrived, he also explained what he was doing, how it would help, and things we should watch for in the future. Finally, they assured me that if we had an issues going forward they would be out to resolve them in a timely manner. What more could I ask for? Simply The BEST!
Very friendly and efficient.
Tammy was very informative. She thoroughly explained the packages, deals, difference in treatment. Nick called when he was running which i appreciated. He was very professional and efficient.
I like that I have the same person come to my house for all my treatments. Jordan is friendly, courteous, knowledgeable and always helpful. He understands what cuatomer service is about.
Responsive, professional people who are customer oriented.
Daniel is very good about checking my attic for me. And very thorough when it comes to spraying and putting granules out in my front yard and back yard.
He’s very polite and always pleasant.
Great communications, courteous and friendly technician. Demarcus treats us great.