Customer Testimonials
Friendly, hard working staff.
Service man is great.
Kale my technician was very informative and pleasant.
Try to get all the possible entries of spiders fumigated.
The service is always schedule with notification. My service technician, Nate Tico, does a great job. He always explains what he will be doing. I have been very impressed with the service.
Deandre always does a great job!
It's timely and I'm contacted before, during and after my appointment. When it was raining the serviceman contacted me and asked if I wanted him to come regardless of the rain and I said not.
My appointment was rescheduled timely.
Our tech, Courtney Spencer, is amazing, the reason we use Northwest. He is an expert in his field, professional, personable, customer focused, speaks to you in terms you can understand. He has our total trust.
Recent Pest Control appointment better than others.
My tech, Austin, is very nice and well informed
On time
Everything
I have been with your Pest Control many, many years (S & S" included. Your expertise and your friendly and caring staff are the main reasons that I will continue to keep you. Respectfully, Name removed here in Opelika, Alabama
I am so happy with the service I received from Northwest - from the intake with John to the service completed by Nick and Xavier. I was having an issue with birds nesting under my roof awning at my home. The birds found gaps in my mesh netting and were getting into my attic. Nick and Xavier got rid of those pests, provided excellent craftsmanship on my bird exclusion all around my home, sealed any roof shingles that were lifting, and secured mesh netting on my foundation vents. They got my home secure like Fort Knox!! It has been so quiet on my property that the birds have all decided to bother my neighbors instead :-)
NW will be my home exterminating company for the life of my home. Thank you so much!!
Steve is AWESOME! Sincerely one of the biggest (if not the biggest) reason I continue services with yall. Greatly appreciate his punctuality, communication, and enthusiasm.
Prompt service. Jackson called when he was on his way. He serviced my home and shop and let me know what I could do to assist getting the results I wanted.
Malcolm is the nicest person. Like to consistently have the same person who knows my house.
Professional
Our Tech! Michael is wonderful.
Great customer service! Great techs! They listen to my environmental concerns!
Professional, Informative
On Time/Timely
Reasonable Rates
Daniel was very thorough and attentive serving our home
Reliability and value of services.
Very professional and do excellent work. I never had any issues with the service.
When the job wasn't done to my expectations, David went above and beyond to make sure I was happy with the final result.
Cameron is an expert. He knows this house and property. Always a big smile and courteous.
I appreciate they schedule and keep to that day/time. I also appreciate how I am listened to regarding questions and concerns regarding insects and other pests with a conscientious approach to address.
Rick is very professional and thorough and always explains other services are available, I.e, mosquito control.
Customer service and technician was great!
I am very pleased with the work Sean does each time he visits. He explains what has been done and asks if I have had any problems with bugs. The office staff is always helpful
and pleasant to speak with.
Warren always does a fantastic job taking care of the pest control concerns. Very professional and caring.