based on 1266 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly people. Carpets always look great.
Steam method yields great results.
Very thorough
Very professional
Great customer service.
Their tech was great!!
He was very efficient and through in his job
Thank you for your help in cleaning a clients chair - Arnel was very helpful in helping us decide what was needed to clean the chair! ;)
Quality Service.
Quality service.
Very kind people. Professional. Gets the job done well.
I Last name removed that there's not a lot of product put into my carpets. They are just clean, but there is no residue to continue to collect future dirt or spills. I appreciate that the customer service is so good and every one is easy to work with. Arnel provided excellent customer service, even moving some chairs and rugs in rooms we had not previously prepared to have cleaned.
Zerorez has been great every time. Scheduling is easy, every service man they have sent has been good natured and polite, the equipment works very well and or carpets and couches look brand new after their service.
Amel J cleaned all the tile floors and wood floors and shower enclosure in my home. He was very knowledgeable, professional, conscientious and hard-working. Zerorez provides top-notch quality service and I will definitely be using this company again.
They got the diet out
Great cleaning job! Thorough and fast
Appreciate the quality of clean I get with Zerorez
I used Zerorez when I lived in another state and was more than pleased with the quality of work, so it made sense to use them here in our new hometown of Idaho Falls. When one of my cats got a hold of a turmeric capsule and broke it open all over my BRAND NEW carpet I was devastated. I called Zerorez and the woman in the office listened carefully to my story and said that if anyone could get the stains out, it was Arnell. He was booked out for quite awhile, but if I could wait he would be the most likely person to save the day. When the appointment day came, Arnell communicated his arrival time well. He listened carefully, studied the mess, and without making any promises explained what he thought was the best approach. When he was finished it was as if nothing ever happened to the carpet!! I am amazed and grateful and thrilled! Arnell is professional, friendly, easy to communicate with and thorough in his work. I have recommended Zerorez to my neighbor who already booked a cleaning and they will be the only company I call for carpet care in the future. Thanks Arnell!!
The people are so helpful. Jared, who came here, knew what he was doing and did a great job!
Very impressed with the company
Very impressed with the company and their efficiency in getting the carpets cleaning quickly and at a high quality.
Arnell did a fantastic job!! Very knowledgeable. Very professiomal and made our tenters feel comfortable while cleaning in their apartments.
I appreciated his text before he arrived. Very accommodating when we ask him to add a couch that was not on the agenda. Wore shoe covers and was very careful and respectful and the carpets looked great. Thank you so much!!
It was a great experience and very easy to work with.
The technician arrived on time and was very detailed about the procedure. He worked efficiently and left the carpet looking many times better than when he arrived.
Great service, everything looks nice. Thankyou!
Thoroughness and courtesy of Arnel.
Great service. Thus technician is the best!
Perfectly clean without any harsh products and awesome people!
Absolutely amazing service! I really thought our carpets were goners after an evicted tenant left them seemingly destroyed, but they look almost new now!
Friendly, competent worker, explained the procedure before and after. Carpets appear to be clean and dried quickly.
I like that they listen to your requests and always get back to you quickly. The service people are always great!
We have been very happy with the service. Everyone is very helpful and friendly. Our carpets look great.