based on 1274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet not only looked clean it felt clean. I was soft to touch
Professional and quality cleaning for a reasonable price.
I’ve worked for 2 different Zerorez franchises before and I was always a believer in the process and love that no soaps and harsh chemicals are left behind.
Arnel was a super star. He pays attention to detail and always have a welcoming presence.
He could of been a little more interested in the little details like moving a trash can and doing the carpet under it, or listening during the walk through.
I love how clean my carpet is! I also think that the technician was very conscientious and careful. Thank you.
I really like how much nicer my carpets are after you did them. The only thing that would be better is if the spots in my living area were totally gone.
I loved the results of my carpet cleaning, but for the average customer, it seems costly, without coupons or specials. I can't 100% be sure that I would be a return customer, due to the pricing. My service took around 1 hrs, but it cost around $300 just for 2 rooms and a staircase. Prices for everything are rising so high that people have to pick very carefully what they spend their money on.
Carpet looked new when he was done. He was very informative and timely. Would definitely recommend.
Quality work
The technician arrived as scheduled and walked the rooms to be cleaned. He immediately put the shoe covers on when entering the house. We talked about drying times. He was very professional and competent in his work.
I will use Zerorez the next time the carpets need to be cleaned.
Fast ,efficent. Wear booties in the home. Cleanup after themselves.
Wonderful service ( Thank you Jared!)
Carpets look wonderful!!
Very thorough cleaning job.
Great job. Super clean, super professional, dried very quickly.
Arnell did a wonderful job on the carpet.We have an older dog who like to make designs on the carpet. Arnell spent about 2 hours just on those areas. See you in the spring.
Jared was able to arrive early and he cleaned our carpets in a timely manner with no odor remaining. The carpets were not overly damp and with the 8 hour dry time, we were able to move our furniture back into place the next morning. He gave us brochures that we requested and made sure to ask if we were satisfied with the completed job. He used corner protectors and was careful around furniture that could not be moved. I have already recommended Zerorez to two other family members.
Carpet seems very clean, and regains life
I love that you don't use chemicals so the dirt doesn't attract after getting my carpets cleaned. I love that you protected my walls and wore shoe covers to protect my clean carpet. Your employee was friendly and helpful and did a great job!
Service man was very conscientious. Did a nice job.
Efficiency and nice staff
No smell
Prompt
clean look and sheen
Friendly
The carpet was very clean and the stains removed.
There was no odor or perfume smell
It was fast
Excellent job. Friendly service. Knowledgeable.
Everything!!
Jared, the cleaner was very professional and helpful in answering all of my questions. He did an excellent job with how old and dirty my carpets were. I will definitely use your services again. Thank you.
I appreciated the ease of scheduling. The carpets are so clean. I’m very happy with the outcome—assuming the lumps that developed because of the humidity flatten out. it would have been nice to know in advance that humidity makes the carpets develop huge lumps (even though they are supposed to disappear as the carpet dries)—it was quite shocking to see.
They were professional. They cover their feet and protector on the wall corners. The carpet looks nice clean when the Job was finished.
Our carpet stayed clean and fluffy much longer than any other process we've had. Pricing was better too.
Employees are very good at explaining what they're doing, super polite as well. Prices are also pretty reasonable!

On time, professional, exceptional service, great cleaning. Very pleased.