based on 1374 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love that there are no harmful chemicals and residue!
I appreciated that you put guards on our corners. I appreciated the simple contact of being able to text someone to ask questions and book a time. The carpets look great and it was quick.
The two technicians wo came to my office were pleasant, knowledgeable and skilled at their work. Very pleased with the service.
Very thorough! My carpets and chairs are so so clean! Will definitely use Zerorez again!
Very professional, knowledgeable about their services. They completed our scope of cleaning options efficiently, and on time.
He didn’t move a family room chair, and therefore a huge spot was missed.
He added $20 more to the original bid for a piece of carpet 2 1/2‘ x 2 1/2‘ at the opening of two bathrooms. Could’ve been done in three swipes so it wasn’t worth 20 bucks.
He hurried through the job and then sat in his van for an hour before leaving
Seemed like he had a chip on his shoulder. His name was Jared and he will never do another job for us. Additionally, I would never recommend him. I heard a lot about Zerorez but I am very disappointed in what you did for me.
Prompt, efficient, showed up when promised and quick.
No chemicals.
Professional employees that kept me informed during the whole process.
At least one bedroom closet was not cleaned.. very obviously not cleaned which makes me wonder what else was not done completely.. technician was alone so I have no idea what was actually done..
The carpet cleaning service was absolutely perfect. Tough spots were removed and the carpets look great. Even the heavy wear areas look clean not dark. The technician was very knowledgeable about the service to be provided and answered questions about the problem areas.
You guys are quick and professional. My carpets get clean every time.
Cleans very well. Courteous people. Wear covers over shoes. Explain as you work on things.
Jared was great!!
My Carpet looks new. And I love that that it does attract gunk as time goes by!
The best profesional service. You cant ask for anyone more diligent, than Arnell. Totally recommend
We had Zerorez clean the carpet in the Mud Lake Museum and they did great job. The carpet is brighter and it smells fresher in the building. Thank you for another great job of cleaning our carpet.
We have been very happy with the service. Everyone is very helpful and friendly. Our carpets look great.
Very friendly people. Carpets always look great.
Steam method yields great results.
Very thorough
Very professional
Great customer service.
Their tech was great!!
He was very efficient and through in his job
Thank you for your help in cleaning a clients chair - Arnel was very helpful in helping us decide what was needed to clean the chair! ;)
Quality Service.
Quality service.
Very kind people. Professional. Gets the job done well.
I Last name removed that there's not a lot of product put into my carpets. They are just clean, but there is no residue to continue to collect future dirt or spills. I appreciate that the customer service is so good and every one is easy to work with. Arnel provided excellent customer service, even moving some chairs and rugs in rooms we had not previously prepared to have cleaned.
Zerorez has been great every time. Scheduling is easy, every service man they have sent has been good natured and polite, the equipment works very well and or carpets and couches look brand new after their service.
Customer service and speed!