based on 1266 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Faster drying time and use of less soap.
Customer service, on time, very professional. My carpets looks awesome
The thorough explanation of the cleaning and how it's different from other companies. Service was superb!
They were on time, efficient, and took a great deal of pride in their work. My carpets look amazing!
I feel like my carpets and rugs get very clean when Zerorez cleans them! I've used several carpet cleaning companies over the years, but since I started using Zerorez, you've been my go-to for all my carpet cleaning needs.
Good service, good job
Jared was extremely thorough and an all-around nice guy! I love how my carpet looks now.
Did a great job craning our carpets
Technician wore booties and was respectful of our home. Carpets are clean and look fantastic.
Pleased with ease of making appointment. Zerorez was great at communicating via text and reminding us of our upcoming appointment. The gentleman who cleaned our carpets was prompt and also called when he was on his way. Our carpets looked great and efficiently.
Good quality cleaning, agreeable schedule, polite workman.
Very professional and quality outcome. Very pleasant people to work with.
The cleaner dude was great and was very intelligent. I was hoping my carpet would have gotten cleaner in some spots.
Carpets are so clean. Always on time for the appointment.
Carpets look amazing. Tech was awesome and did an amazing job.
Your technician did an amazing job. Got all the puppy stains and odors out of my carpet! I will definately be a repeat customer.
Thank you.
Thorough, friendly, knowledgeable and prompt
Broken, missing grout.
Furniture and rugs were not cleaned to the edge.
Technician was friendly, relatable and professional. He took care to protect our home and completed the cleaning in a timely manner. We were impressed with the processes used. We didn't have a chance to see how the carpets turned out as they were in the basement of the townhome we were renting and the carpet cleaning was done as part of our final move out requirement after our moving truck was loaded and we left town following the cleaning.
My couches look amazing after having them done
Polite efficient young man providing great service
Michael was great- carpets look beautiful!
Great product. Outstanding customer service. Michael was great!
The crew was very communicative & thorough. The pricing was highly competitive as well and they did a fantastic job. I am not even sure when our carpets were last cleaned and they gave them new life. Jared and Arnel were highly professional and listened to our needs and worked with our office to ensure efficiency. They were on time (early even) and let us know quickly of any changes and results. We are excited to work with you in the future. Thank You, Zero Rez!
Fantastic service. Arnel is the absolute best. Super fast and so good at his job. High recommend. Our 4th time using!
My carpets just aren’t that clean. It was the most I’ve ever paid for carpet cleaning so I think I was expecting it to be better than the others I have used. Are they cleaner?? Yes sure. However I still have spots that didn’t get cleaned. Many of which I took my own carpet a lot cleaner to after you left and I got them out with my little cleaner so that was extremely frustrating to see
The team cleaning our carpets--Michael and Alonso--were professional and went the extra mile.
My carpets are perfectly clean & the person cleaning was so helpful & considerate. He did a thorough job.
I even had some area rugs cleaned & they look like new!
I would recommend this company 100%!
Highly professional, stays in touch, completes the job in a timely manner
I have recommended you to several people. I am pleased with the carpets when the work is done. I appreciate the effort that goes into caring for my furniture that can't be moved and the fact that al l can be done at a pre arranged time.