based on 1266 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that Zerorez doesn’t use chemicals to clean. Thank you!
I liked the short wait to get the appointment. I enjoyed the friendly service man. I liked the idea of cleaning with hot ionized water, rather than soaps and shampoos that leave a scum on the carpet that collects dirt more easily. The price was reasonable.
Professional and good results.
No chemicals no crunchy carpet fast dry time excellent results professional service
Price and how well it was cleaned.
I have used this services for over 5 year and it works. The people that serve you will be friendly and helpful.
They have always done a great job at our museum. We had some particularly tough stains in our carpet this year and they were prompt to come back and fix the problem.
Fast, drys fast, nice people.
Cleaned our carpets,no soapy feel when done.
everything
I will never have another carpet cleaner company do my carpets. I waited 6 years for you to come to Idaho Falls. After cleaning my carpets stay clean longer with your protective coating. It’s only ever Zerorez.
Very polite and consider. Was in contact with me for his arrival time. Did a very good job.
He tried hard but was unable to get the dog smell out of the carpet. We now have to pull out all the carpet and replace it. It was a tough job but I was hoping for better results.
excellent customer service.
Great customer service!
My parents were very happy with your carpet cleaning. You were able to remove a very stubborn stain! Thank you!
Online scheduling was awesome! Our technician Aiden was courteous efficient and understanding of our needs.
Fast service, fair price. A job well done
Your service representative Arnell did a wonderful job and my front room chair looks brand new. Thank you!
It was great!
Super friendly Tech and very workable.
Easy to get an appointment price and service is explained in great detail. The final product is great. Thanks.
Quick response to my cleaning need. The technician wa super friendly, very efficient, and careful to not damage corners with his hose and so forth. This is the second time this fellow has serviced our cleaning need and I have to say that I was delighted when I saw who arrived. Our rug was cleaned beyond our expectation.
Friendly, good service. Nice job done
Professional, easy scheduling, carpets look and smell great
Very professional, explains things well, doesn't waste time, just gets on with their work. Beautiful results!!
I think your service gets the carpets very clean. Without residue it seems even better.
You cleaned our carpet in June and did a thorough complete cleaning. Customer service was all about what we needed and then made sure we were happy with the carpet cleaning.
Job well done. You came back this month to do some sport cleaning for us and made sure before leaving that what we wanted done was complete
We definitely keep your services for our carpet cleaning. No one has compared to your carpet cleaning that we had previously used.
My carpet is like new.
The serviceman was very informative about process and time involved. He protected corners and used his shoe covers. I am very happy with the results and would recommend this service to others.