based on 1276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We were very pleased with your technician and the results of the service. The carpet looks better than any other service we nave tried.
The guys were nice and professional and did a great job.
Fast and friendly
The guys that came were amazing. Good knowledge, very kind and helpful!
Friendly, knowledgable personal, great work.
I like the parks and green space
They were friendly, efficient and i floors all looked and felt clean.
You did a great job
Efficient and does a great job!
The technicians were on time, very professional, and courteous. They thoroughly explained the process and did a great job!
Responsive. On time. Explained everything along the way. Did a terrific job. Explained ongoing maintenance.
Fantastic service! Thank you!
Fast and efficient
Excellent service, knowledgeable technicians, nice dispatchers Jessica and Naomi.
Best carpet cleaning service for people with allergies. Friendly and personable.
The young man was very nice and seemed to know his work well. My carpets looked great when he finished, I was very pleased with the job! Thank you. Name removed
Very professional and friendly.
Part of the equipment was broken so he couldn’t do the extraction for the dog urine
The dry time is great, low odor, considerate service people
We had a difficult clean and Zerorez was able to remove the stain, which we weren’t sure would come out! 10 🌟 for them. And so reasonably priced. Will definitely call them again!
Cleaner was on time, did a very good job.
Service techs were well trained and knowledgeable. The products used to clean seem to have made a big difference for our family of allergy suffers. They also eliminated dusty smells coming from the vents.
The technicians communicate well. They arrive when they say they will, or earlier. The carpets they clean look great when they're finished.
The technician was really nice, and I appreciated his willingness to clean the dryer vent from both ends. I had expected a brush or whip line, but the tech explained that wasn’t what they normally did for dryer vents, so that was disappointing but I could understand.
The bigger disappointment was that the website for the Idaho Falls location specifically mentions a special camera that can show before and after images. This wasn’t done, and the tech seemed unsure if it was even available still.
My suggestion would be to remove that verbiage from the website, if I hadn’t expected the special camera, I wouldn’t have been disappointed when it didn’t happen.
He was efficient and knowledgeable explaining what he was doing.
Work well
Knowledgeable tech, friendly and willing to do whatever it takes to do a great job.
Very pleasant people to deal with. Good work. The bill kept climbing as we went and there was one spot that wasn't cleaned as well.
Thanks!
I can’t get on your website, but wanted to let you know that Jacob is fabulous. Very personal and a hard worker. I will recommend him and your service to all that I know. Thank you very much!
Carpet doesn’t get dirty as fast