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based on 3097 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and easy booking process. Technician was kind and did a great job in under 2 hours.
The service provider that was sent was so professional and informative. Made it seem like he really cared about our expectations.
The customer service stood out the most. The real time text reply was beneficial in securing my confirmation and the technician that came was professional, friendly and knowledgeable. I appreciated the helpful tips post service. I would absolutely recommend.
From the customer service representative that schedule my appointment to the technician that came out to clean my carpet was very professional and friendly.
Always a great work ethic and friendly service people. Justin did a fantastic job.
Service was detailed and thorough. Tech was knowledgeable and informative. We should have used zerorez a long time ago!
Very happy with the results. Tech was very polite and did a great job!
Nice tech. Explained process. Was careful with my house and wanted to ensure I was satisfied with the outcome.
We really enjoyed the technician! However, we are not satisfied with the upholstery cleaning.
Great service! Carpet looked amazing! And my tech Keshaun Paisley was very knowledgeable about the business and carpet cleaning!
HELLO MY TECH JUSTIN GEER WAS SO OUTSTANDING!!!! THANK YOU
Arrived on time did the work quickly and efficiently. The guys showed me the before and after videos of the pipe. Big difference. Happy with the results again. I have used zerorez before
Adam Estrada was on time for his appointment. Very polite and provided great information. Would highly recommend!
My carpets look brighter and cleaners now.
A good service man.
Very professional and cordial!!!
The Technician who cleaned my floors was very professional and helpful.
He did a fantastic job!! My floors look brand new.
Area rug cleaning
Anthony called and gave me time he would arrive and he came exactly as stated. Very friendly and did a terrific job!!!
Cleaned carpets to my satisfaction.
The gentleman that came to my house was very professional and polite
The company communicated very well with us before and after the appointment
Overall, very pleased. Office was very attentive to my request in setting up my appt. and followed thru well. Service technician called in advance to verify appt, and called again with a slight delay. As much time as needed was taken for this first appt., answering any and all question, and keeping me informed as the job progressed. I found payment reasonable and efficient. I would recommend and will look forward to using when need needed.
Move light furniture to clean under. We have small tables on our Dining Room tile area and the grout is noticeably black underneath them and then cleaned around them - it looks very obvious.
I have a very nice custom bound 15 feet x 15 feet square area rug made of Shaw carpet. It is still in great condition after almost 14 years of use. Zerorez did a beautiful job of cleaning our carpet. There customer service was amazing - and that is saying something in this day and age were customer service is almost non-existent.
Zerorez was phenomenal in assisting us with a same day service. Their phone and service technicians were extremely personable, respectful and hard working. I will use them for all of our carpet cleaning needs.
Carpet aren’t left soaking wet
Everything smelt fresh and clean and keshaun was great
Excellent customer service!
On time fast and great service. Will use again and recommend to everyone.
Communication and attention to detail
Honesty, good work, fair prices.