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based on 3000 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The work was superb and the professionalism of the 4 team members I had contact with were top talent.
Great work !
Justin was professional, knowledgeable and very thorough. Thank you!
Courteous service very thorough in the cleaning and spotting of the rug. Great personality with Nick
Since this was my 3rd time using Zerorez I truly love their services. I’ve so really bad stains that they were able to clean when some others could not. Easy to schedule and they show up when they say they will.
Friendly Technician- beautiful results - better than the last two visits
The service technician, Anthony, call about a half hour before he arrived. He surveyed what was to be done and got his equipment out and clean the carpets. He answered a few questions that I had about carpet care. I like that he was prompt when he came here and set them out, and did the work in a timely manner.
I like the fact that your products are mostly natural based and the smell fresh without behaving a perfume smell My cleaning technician was very informative, friendly and polite. Would definitely recommend your company to others.
The technian was pleasant and careful with moving equipment through the house. Carpeting cleaned up very nicely even with some dirty spots and stains.
My knowledgeable technician’s name was Keshaun. He did a fabulous job for me and was an excellent communicator. He cleaned the carpets and tile in the house I had been renting for 2 years and then drove to house I had recently purchased and took my large area rug back to the Zerorez warehouse for cleaning. The carpets and tiles looked like new when he was finished at the rental. Keshauan delivered my area rug to my new house 2 weeks later and it looked like new. He gave me all the cleaning and pricing information I needed to make decisions on the cleaning process at the rental and also made decisions about cleaning the area rug that ultimately worked out for the best. It was a job well done thanks to Keshaun.
Your service technician Nick is great in explaining your product & the results are great as well as well as the work ethic Nick as demonstrated
Carpets get really cleaned and smell good
Excellent & efficient service
Daniel was our representative and he was wonderful. He was so respectful, well mannered, and so pleasant. He did an amazing job and my carpets look brand new. High recommend zerorez!!
The technician was very professional and patient.
Floors look really good! The crew was on time and took extra time to make sure everything was to our liking. We were very pleased with our experience.
Your representative/tech was fantastic! Very professional - AND HE SPOKE ENGLISH!!! It's so refreshing to have work done, and the rep speaks ENGLISH!
He was able to add on an area w/an immediate quote for the small addition, he worked methodically and LOGICALLY, and accomodated my work-from-home situation while he cleaned each and every room in the house.
Quality and Service and a very friendly staff.
The friendliness of the staff and the effectiveness of the products and the services .
Easy and convenient scheduling paired with a great quality of work performed.
Friendly working people. Their courteous behavior. About products I don’t know as long as it serves the purpose of cleaning it’s fine.
The team did an amazing job. They arrived early and worked very quickly. We appreciate the professionalism and will definitely work with you again.
Carpet looked clean but the smell was pretty bad
Everything!
Friendly tech explained the process. Did a great job
I can't rave about Nick enough!! He was really educational, trusting and the product was excellent!!
I mean all in all I am beyond pleased with everything!!
Very pleased with the service. Justin did a great job!! Thank you guys for the help!
They do a great job. They got out some difficult spots. This is our second time. Each worker has been super nice!
The process you had for detailing my rugs was very thought through. Your employee was friendly and went out of his way to help me figure put how to tackle some of my toughest stains. The process was just so simple and quick. Can't say enough about my wonderful experience. Price was fair, and I would do it again in a heartbeat if I had the need.
Really professional, hard working and great results