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based on 3000 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service, carpet looked great and house smelled citrusy clean after service. Keshaun did a great job.
Very professional service knowledgeable technician who arrived on time and answer any of my questions I highly recommend him. He did a very professional job and he carried himself as a professional I highly recommend this company and the technician
Excellent service. My carpets look just like new!
My carpets look cleaner than with other providers. The technician was polite and friendly.
I felt like the carpet got very clean and looked much better even though it was old after we got it cleaned.
Good service all round
I liked Anthony & how he explained everything he was doing. You have a winner w/ him! He did a nice job.
From the minute the call started it was a positive experience.
Justin arrived on time. He was very nice.
He made me aware of his game plan and started right away.
It was fun to see the before and after pics of my furniture and rugs as he made his way through each room. The difference was incredible.
Justin did a really great job and is an absolute gem of a human.
Great service too to bottom.
Friendly, knowledgeable and professional service. Thoroughly cleaned carpets and dried fast. .
The service was great! No complaints!
I think you’re too expensive for the service you provide
My tenant is very happy with the results from the services rendered. That makes me happy!
Carpet cleaning work performed above expectations on our older carpet. Service technician had great attention to detail and was very friendly and professional.
Friendly, professional, thorough
Very happy with your service. My tile floors are very clean and the grout looks great. My sofa cleaned up very well too.
Nick did an amazing job cleaning my sectional upholstery and my area rugs. My sectional looks brand new! He was professional and friendly. He called to let me know what time he would be here and completed the job in a timely fashion. I will definitely use this company again and request Nick if possible!
Adam was punctual, attentive to detail and personable. He explained everything with kindness and answered all our questions with ease.
The only complaint is that they weren't that thorough, they missed the corners, some hard to reach spaces and behind the doors, I had to tell them, and then they did it.
Nice tech person.
Just should have the person answering calls explain all the extra fees. I First name removed’t like surprises
Great customer service and quick work. Carpets look and smell amazing, I've already recommended them to someone else and will use them again in the future.
Very accommodating technician. A good job of cleaning our throw rugs. The only problem was that he burned our grass where he spilled some chemical and I had to replace the burned area with several sod plugs.
Anthony was professional and friendly.
Anthony introduced himself. He was neat and clean in appearance. He explained his procedure and product he would be using, explained his estimate and time to complete the job. He was thorough and professional.
Everything: punctual,professional, courteous, trained, cleaning appears really good,etc
Paying over $300 to clean a small area rug end up completely ruined is not making me a customer that you would want to give comments.
Not offering an assistance to fix makes your business less desirable to work with
I was impressed by the friendliness and prompt timing of the man who came to clean our carpets. However, I don’t know how clean they actually are because they still stink. We needed the carpets cleaned and sanitized due to our puppy having accidents in the house and an A/C leak that had mildewed. Our house still smells like puppy pee and mildew, so I’m going to have to get another company to come clean the carpets again! Using Zerorez seemed like the best option, but I really just feel that in the end I wasted $270.
I like the products that Nicholas use to clean my wall to wall carpet and my couch.
I also felt very good about how knowledgeable Nicholas is about carpet and upholstery materials and care. He was able to answer all my questions, which eased my concerns.
There when you say you will be.
No extras suggested at last minute.
Alwsys a good job done
Service Technician was amazing. The customer care is top of the chart.
Super friendly, did a great job