U.P. Sport and Spoke
527 S. Stephenson
Iron Mountain
Michigan 49801
United States

Customer Testimonials

Report a concern   July 26, 2023 — Rated 10 out of 10 by P.K. U.P. Sport and Spoke
What do you like about our products and services?

Customer service and prompt tech support
Report a concern   July 23, 2023 — Rated 10 out of 10 by M.I. U.P. Sport and Spoke
What do you like about our products and services?

Very friendly and knowledgeable staff. They have a lot to choose from. Highly recommend stopping in.

Report a concern   July 22, 2023 — Rated 10 out of 10 by M.A. U.P. Sport and Spoke
What do you like about our products and services?

Very good prompt service.

Report a concern   July 21, 2023 — Rated 10 out of 10 by R.L. U.P. Sport and Spoke
What do you like about our products and services?

Everyone was super helpful and nice
Report a concern   July 14, 2023 — Rated 10 out of 10 by M.H. U.P. Sport and Spoke
What do you like about our products and services?

Fast, knowledgeable and helpful service by Andy, Jackie and Mike.

Report a concern   July 13, 2023 — Rated 10 out of 10 by C.C. U.P. Sport and Spoke
What do you like about our products and services?

Wonderful people!
Report a concern   July 13, 2023 — Rated 10 out of 10 by J.A.T.K. U.P. Sport and Spoke
What do you like about our products and services?

Andy is very knowledgeable and willing to help solve bike related problems.

Report a concern   July 11, 2023 — Rated 10 out of 10 by B.B. U.P. Sport and Spoke
What do you like about our products and services?

Your customer service was awesome. You guys made my little girl very happy
Report a concern   July 8, 2023 — Rated 10 out of 10 by D.S. U.P. Sport and Spoke
What do you like about our products and services?

I walked into the store to I inquire about replacing a bike tire and the gentleman took it and did it right then and there. 5 minutes!! Thank you!. Name removed
Report a concern   July 7, 2023 — Rated 10 out of 10 by D.G. U.P. Sport and Spoke
What do you like about our products and services?

Excellent service and friendly staff. They went the extra mile to tune up my wife's bike quickly and make a couple adjustments to my bike. Would recommend this shop to anyone.

Report a concern   July 3, 2023 — Rated 10 out of 10 by A.C. U.P. Sport and Spoke
What do you like about our products and services?

All of the staff were very welcoming. We had a great experience learning about our options available for e-bikes. They had a great selection of Trek bikes to choose from. We were able to test ride each bike we were interested in trying. This was a big investment and they helped make the process super easy. We are very happy with our purchases! So glad to have such an awesome bike shop in the area.

Report a concern   June 27, 2023 — Rated 10 out of 10 by H.A.S.S. U.P. Sport and Spoke
What do you like about our products and services?

Friendly staff and service
Report a concern   June 24, 2023 — Rated 10 out of 10 by N.F. U.P. Sport and Spoke
What do you like about our products and services?

Dropped my bike off for a simple tune up and decided to go with a new rear cassette, not only did they have they parts I was looking for in stock but they helped me with a warranty also. Awesome service!

Report a concern   June 19, 2023 — Rated 10 out of 10 by P.S. U.P. Sport and Spoke
What do you like about our products and services?

They are so friendly and knowledgeable about their bikes. They took the time to assess my goals. They fitted me for a helmet while I tried out one of their bikes for a trial ride. I'm very happy with my bike. I m planning on returning for all of my bike needs. Oh I forgot they have other items too. I bought 2 pair of sunglasses and a helmet. Very very happy!
Report a concern   June 19, 2023 — Rated 10 out of 10 by B.S. U.P. Sport and Spoke
What do you like about our products and services?

Great service and really like Trek products

Report a concern   June 19, 2023 — Rated 10 out of 10 by E.Y. U.P. Sport and Spoke
What do you like about our products and services?

Timely and quality work
Report a concern   June 17, 2023 — Rated 10 out of 10 by K.O.J.P.E. U.P. Sport and Spoke
What do you like about our products and services?

Great bike. The owners were very knowledgeable and helpful

Report a concern   June 17, 2023 — Rated 10 out of 10 by D.C. U.P. Sport and Spoke
What do you like about our products and services?

Love the store and the people... always helpful and friendly
Report a concern   June 17, 2023 — Rated 10 out of 10 by P.G. U.P. Sport and Spoke
What do you like about our products and services?

Friendly People. Great Service
What more could you ask for?
Report a concern   June 17, 2023 — Rated 10 out of 10 by T.J. U.P. Sport and Spoke
What do you like about our products and services?

The service and friendliness is unmatched! After getting a flat and traveling 300 miles they got me out on the road… and trails in less than a half hour! I love shopping locally too!
Report a concern   June 17, 2023 — Rated 10 out of 10 by D.N.Z. U.P. Sport and Spoke
What do you like about our products and services?

Quality service and products!

Report a concern   June 15, 2023 — Rated 10 out of 10 by M.B. U.P. Sport and Spoke
What do you like about our products and services?

Very knowledgeable! Helped me pick out the perfect road bike for me and help me decide on the right shoes and accessories. I love my new bike! SO MUCH FASTER!

Report a concern   June 13, 2023 — Rated 10 out of 10 by G.D.Y. U.P. Sport and Spoke
What do you like about our products and services?

Service and the employees

Report a concern   June 13, 2023 — Rated 10 out of 10 by A.A.K.J. U.P. Sport and Spoke
What do you like about our products and services?

Great people, great service-

Report a concern   June 10, 2023 — Rated 10 out of 10 by D.C. U.P. Sport and Spoke
What do you like about our products and services?

Excellent quality and top notch service.
Report a concern   June 9, 2023 — Rated 10 out of 10 by T.M.V. U.P. Sport and Spoke
What do you like about our products and services?

Excellent, fast, and friendly service! When you walk in, you are greeted like family and friends!

Report a concern   June 1, 2023 — Rated 10 out of 10 by L.M. U.P. Sport and Spoke
What do you like about our products and services?

Very knowledgeable and cool guys.
Report a concern   June 1, 2023 — Rated 10 out of 10 by M.H. U.P. Sport and Spoke
What do you like about our products and services?

Even though the upgrade on my bike unexpectedly took much longer than expected, the shop was very good at keeping me informed of progress, and giving me options as the work progressed. I'm delighted with the results. Great work by Andy, Mike and Jackie. -MH

Report a concern   May 30, 2023 — Rated 10 out of 10 by J.J. U.P. Sport and Spoke
What do you like about our products and services?

I like shopping at the store, very knowledgeable people running the business. They are more than happy to give you help in any way they can. I have recommended this store to others!!!
Report a concern   May 21, 2023 — Rated 10 out of 10 by J.E. U.P. Sport and Spoke
What do you like about our products and services?

Very personal, local service.

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