Customer Testimonials

I really like your Smart Wool socks and your friendly service. Thanks for carrying Smart Wool.

Products were exactly what I was looking for. Service was excellent, knowledgeable and pleasant.

Great and very friendly and very helpful definitely would recommend

I certainly appreciate the variety of components, clothing and especially your wrench Andy and the advice he willingly shares. Having moved up here from down state in February I was concerned about bike shops and figured I would be making trips to Marquette ….and then I found this local shop, U.P. Sport and Spoke. Jackie and Mike are down to earth, they know cycling and their culture is to engage, listen and recommend! What else can you ask for? Well how about their “Kuhl” line of clothing, pure quality! Enough said, go see for yourself!

Great customer service!

Friendly staff

Thank you for your help in choosing snowshoes - very knowledgeable!

Great support and personalized service by Mike, Andy and the rest of the team.

Absolutely fabulous customer service

Always great service and always helpful!
I love that everyone there is a bike enthusiast and looking to make us a more bike friendly community

We bought an ebike and I love it! Also, everyone was very friendly and helpful.

The crew is very personable, knowledgeable, and their service is exemplary. They continue to provide an ever expanding inventory of quality products. A+

I dropped my bike off for a tie repair and tune-up. Picked it up a couple days later and it was like riding a new bike. I highly recommend Sport and Spoke for any bicycle service.

It is very convent having local bike repair available at affordable rates.

Friendly, fast

Great products! Great Service! Great people!

Fast, friendly and fair.

Staff was wonderful!

We love the new bikes with pedal assist. There are a lot of hills in the Crystal Falls area, and these make it easier to manage them. The first time we activated the pedal assist we were surprised at how easy we were able to negotiate a steep hill. I also noted that the shifting on the bike is smooth and the disk brakes are better too. This was a good purchase. Jackie and the others at the store were friendly and helpful making it a pleasant experience to pick out a new bike. These bikes will meet our needs very nicely. Many thanks.

Andy has always gotten my bike in and repaired quickly and efficiently. Best customer service!!

Andy is always so nice and easy to talk to. Wonderful customer service.

Great staff and outstanding service!

3rd Roscoe in our family, we love the quality, and they are just plain fun to ride. Mike and Jackie made it so easy to purchase this bike, they were super helpful getting this bike in time for my son's birthday. Thank you U.P. Sport and Spoke.

I went in not knowing what I was looking for and the woman working there was wonderful! I hadn't ridden a bike in over 25 years and she helped me pick the perfect one!! My new Trek bike is so fun and easy to ride! I would definitely recommend to anyone!

Each time I visit the store whether shopping or for maintenance, the staff at UP Sport and Spoke are friendly and helpful.

Friendly knowledgeable service.

Fast, knowledgable and friendly service by Andy and the team there.

Super friendly and knowledgeable staff, good prices

Very quick to get us in, no over selling! Very nice to work with!! Knowledgeable.

Service is always exceptional. I have total confidence that my bike is in great hands.