Customer Testimonials
Great customer service, friendly and professional.
They have always given good customer service and have been responsive to questions/concerns.
Dependable and reliable service
The representatives are professional, courteous and efficient!
My propane delivery is without hassle, I don't have to worry that I have low fuel. Convenient on line payments.
They were very patient talking me & kept in touch with me during the whole process.
They even send pictures of the work done.
Human interaction
Delivery person is alway very nice and does a great job.
Friendly and prompt service
Responsive
Fast service, and wonderful and respectful staff on site and in the office, don’t ever change this please!
Great people across the board ! Thank you Jan
Prompt attention to concerning matters. Friendly people.
Prompt and timely. Never any issue. Thank you
Quality of work, employees have respectful, nice communication, resolved an issue with patience and humor
We have been clients of Rymes for a few years now. They always come when asked, or come when they think we will need fuel. The staff and delivery employees are always courteous.
We have never run out of Propane for our winter heating since we arranged for it in 2010 or so, even though we have about 600 feet of driveway that can be a bit dicey in the winter!
only get propane from you, but everyone pleasant and friendly
Very responsive to customer needs.
I was very happy with the help and assistance I received from you person in customer service!
Downeast has been our fuel company for 7 years now and have taken excellent care of our heating needs .
The technician came here on time and was very thorough! He found a crack in the side of my furnace, which is very unsafe obviously and disconnected it for our safety. Very thankful that he came out when he did and found that. Weare currently working with Rymes to get heat again and they have been extremely helpful! Thank you!
Services are par excellence!
appreciate the timely service and the efficient and friendly delivery personnel
Prompt service, courteous
Great customer care & fair pricing. We’ve been with Rymes for almost 15 years now. Thank you
Rymes has great customer service.
Professionalism of staff and quality of product.
Delivery always made with gas to spare.
You guys keep our fuel tank full! Now that we're too old to burn wood, you keep us warm!

Monitoring gas supply and refilling when needed.