Customer Testimonials
Prompt courtesy service
Office support staff are always responsive. Technical staff who serviced our heater are first class . Thank you .
Always responds quickly and professional.
Great service!
Gas keeps the house warm and service is on time!
Timely communication, automatic refilling, courteous drivers, easy pay online.
Prompt and professional service. reliable
Convenience, customer service and punctuality
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We like the remote monitoring of propane levels in our tank. We appreciate the text notification of delivery and amount of gallons delivered. We would appreciate it if you included the amount owed $ pricing. Also, our delivery person always leaves the slip at a back side door We never use. We would rather him leave it at our front door. If not for the text we would never know it was delivered.
I am extremely satisfied with the propane service provided by Lumbee River Propane! Their service is truly great; I've always found their team to be incredibly reliable and prompt with deliveries. The staff is also very friendly and helpful, always willing to answer any questions I have. I highly recommend Lumbee River Propane for anyone needing dependable propane service!
You are there when we need you!
The local office and the folks therin.
When I call, I get pleasant efficient service. They call me by my name, which is nice
I've never had a problem that they didn't resolve. For instance, I couldn't light my
fireplace & they scheduled an employee to come clean my fireplace & start my
fireplace.
They are very professional and reliable. We are very satisfied with their service.
Great service and good people
Friendly and prompt response to our requests.
Prompt service, friendly staff, very nice delivery personnel. I like my tank being monitored so I don’t have to try to read it myself. Excellent company to do business with.
Great customer service and competitive pricing
Keeps me warm.
Great service. Thanks
Great CSR and very nice delivery men.
It is fairly local, nice friendly technicians to discuss things with. But are very slow. It took about 3 weeks to get my tank set up and install a heater. Just saying they are under new management.
Friendly reliable service
quick to respond to my issue and correct it.
The product we have small gas fireplace is simply wonderful. Service is the same
Convenience, friendliness
They delivered the gas sooner than expected, Great Gas company!
You’re quick to fulfill a gas order, often in the same day.
When we set up the account it was easy and they bought the tank and set everything up very quickly.