Customer Testimonials
Delivery team was very efficient and worked quickly. They called ahead of delivery.
Quick install and delivery. The installation man was top notch!
Jason is very professional, courteous, friendly, and does a great job!!
I didn't get notified that propane had been delivered. I used to get a receipt by the door, then by email. I got nothing until I received this survey. Also, when I went to the website it didn't tell me how much propane was delivered and the price per gallon, but I paid the bill anyway. It's just not customer friendly anymore.
I was able to schedule my delivery online and my propane was delivered in just a couple of days.
The security of having a Generac is a great feeling if the power were to go off knowing my family will be safe and warm. So happy I decided to invest in a unit.
It just works. I get my deliveries consistently before I get too low. Service man is very pleasant. Billing is easy to deal with online. No peoblems. I’m
Prompt service
The prompt service was very unexpected. They are easy to use
The people who have been with the company for many years
Website
Timely delivery and excellent location.
Called for gas and it was delivered next day. always great people that take care of their customers. I have been a customer for over 30 years .
quality work....
Online ordering, fast delivery, pleasant delivery drivers/technicians.
Delivery within 72 hours. Greatly appreciated
Do not have to call for fill up always on time. Attendant always friendly. No problems with service.
PLEASE IMPROVE YOUR CUSTOMER SERVICE NUMBER AS I WAITED TWICE FOR OVER AN HOUR AND STILL NOT GOT A REP. COULD NEVER GET THE APP TO PUT IN A REFILL REQUEST. I WOULD LIKE MY ACCOUNT TO ALWAYS SEND A REFILL IN WHEN IT HITS 49%. WE LIVE IN THE MOUNTAINS IN THE NATIONAL FOREST SO WE LOOSE POWER ABOUT ONCE A WEEK DUE TO FALLING TREES. WE NEED THE PROPANE TO RUN OUR GENERATOR SO WE HAVE HEAT AND ELECTRICITY. WOULD GREATLY APPRECIATE THIS REQUEST. THANK YOU!!!!
On time
budge planning
You always make sure I never run out of propane.
Friendly, prompt, reliable.
Usually next day response to request for fuel
The customer service is amazing and the promptness of the technicians completing the service is so quick!
Very nice and effective
Freeman is prompt and courteous! they have wifi equipment to know just when to refill the tank which is great.
Driver was friendly and professional
Freeman has had competitive pricing and delivered consistently excellent service to us and other Lake Toxaway owners over many years. Thank you!
Pleasant customer courtesy
I want you to know that Tammy Moore in the Hertford, NC provides exceptional customer service. She goes above and beyond to explaijn things and really cares about helping your customers. I hope you realize what an asset she is to your company!