Customer Testimonials
Watched wifi meter on tank and got here with 25% left. Nice service and billing shortly after on time.
We have been with you for a long time and have always been very pleased with the service you provide. We now have 4 accounts with you and always recommend you for business, residential and any thing we think you may be able to help with. Employees are always professional and friendly, they truly care.
All great
Drivers very helpful
The prepay offer before the winter season.
I am having difficulty getting a credit for installation services on my account. I was required to pay $2,346.47 up front in estimated costs before installation could begin. I was told the actual cost would likely be less and that I would be refunded the difference. The bill i received for the initial setup was $2,084.00. An additional charge of $40.84 was added for final hookup and leak check for a grand total of $2,124.84. This would indicate i am due a refund of $221.63. The national hotline told me I would have to visit the Gaffney office in person to work this out. I cannot call. I will drive there today in the hope I can get this finalized without having to work through the corporate office.
The delivery was amazingly fast and great driver, thank you!
Outstanding service!
Good quality, good prices
I want you to know that Tammy Moore in the Hertford, NC provides exceptional customer service. She goes above and beyond to explaijn things and really cares about helping your customers. I hope you realize what an asset she is to your company!
Delivery team was very efficient and worked quickly. They called ahead of delivery.
Quick install and delivery. The installation man was top notch!
Jason is very professional, courteous, friendly, and does a great job!!
I didn't get notified that propane had been delivered. I used to get a receipt by the door, then by email. I got nothing until I received this survey. Also, when I went to the website it didn't tell me how much propane was delivered and the price per gallon, but I paid the bill anyway. It's just not customer friendly anymore.
I was able to schedule my delivery online and my propane was delivered in just a couple of days.
The security of having a Generac is a great feeling if the power were to go off knowing my family will be safe and warm. So happy I decided to invest in a unit.
It just works. I get my deliveries consistently before I get too low. Service man is very pleasant. Billing is easy to deal with online. No peoblems. I’m
Prompt service
The prompt service was very unexpected. They are easy to use
The people who have been with the company for many years
Website
Timely delivery and excellent location.
Called for gas and it was delivered next day. always great people that take care of their customers. I have been a customer for over 30 years .
quality work....
Online ordering, fast delivery, pleasant delivery drivers/technicians.
Delivery within 72 hours. Greatly appreciated
Do not have to call for fill up always on time. Attendant always friendly. No problems with service.
PLEASE IMPROVE YOUR CUSTOMER SERVICE NUMBER AS I WAITED TWICE FOR OVER AN HOUR AND STILL NOT GOT A REP. COULD NEVER GET THE APP TO PUT IN A REFILL REQUEST. I WOULD LIKE MY ACCOUNT TO ALWAYS SEND A REFILL IN WHEN IT HITS 49%. WE LIVE IN THE MOUNTAINS IN THE NATIONAL FOREST SO WE LOOSE POWER ABOUT ONCE A WEEK DUE TO FALLING TREES. WE NEED THE PROPANE TO RUN OUR GENERATOR SO WE HAVE HEAT AND ELECTRICITY. WOULD GREATLY APPRECIATE THIS REQUEST. THANK YOU!!!!
On time
We like this service.