Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   February 13, 2023 — Rated 10 out of 10 by C.F. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I only had the services. The salesperson was very nice, willing to work with my budget, and went above and beyond to find me the car I wanted.

Report a concern   February 13, 2023 — Rated 10 out of 10 by L.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone was so friendly and took the time to talk with me about my vehicle concerns.

Report a concern   February 11, 2023 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Straight forward, up front effective sales people.

Report a concern   February 10, 2023 — Rated 10 out of 10 by E.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is very kind in the service department!

Report a concern   February 10, 2023 — Rated 10 out of 10 by M.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly service people

Report a concern   February 10, 2023 — Rated 10 out of 10 by Catarina Kirby Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We’re able to fit me into their schedule quickly and kept me updated on my car’s progress. Thanks Chris and Andy

Report a concern   February 9, 2023 — Rated 10 out of 10 by V.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I needed to be worked in a day early due to a dead battery. Service was able to accommodate me with a new battery an oil change at the last minute.

Report a concern   February 9, 2023 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Value for money.

Report a concern   February 9, 2023 — Rated 10 out of 10 by Alan LAMOUREUX Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is always courteous and helpful!

Report a concern   February 9, 2023 — Rated 10 out of 10 by C.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and professional!

Report a concern   February 8, 2023 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On my last appointment, the service was great. The technician was nice and very personable. He gave me a free car wash. Nice touch, considering I am driving an hour to have my oil changed. I greatly appreciated it.

Report a concern   February 8, 2023 — Rated 10 out of 10 by M.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

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Report a concern   February 8, 2023 — Rated 10 out of 10 by L.H.V. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The service and the people are awesome

Report a concern   February 7, 2023 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Process of getting vehicle serviced was smooth and without issues. Staff was friendly and covered details of services performed.

Report a concern   February 7, 2023 — Rated 10 out of 10 by B.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast friendly and very knowledgeable about each vehicle.

Report a concern   February 7, 2023 — Rated 10 out of 10 by Briana Bowling Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I love my new Elantra! Working with everyone at Don Franklin was a breeze!

Report a concern   February 7, 2023 — Rated 10 out of 10 by Kenneth Johnson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

OVER THE YEARS I HAVE BAUGHT 5 CARS FROM THEM. SO THEY MUST BE OK. KEN JOHNSON

Report a concern   February 7, 2023 — Rated 10 out of 10 by Scott Webb Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

No pressure salesmen, that are patient and interested in getting me in the car I want without trying to get the most money out of my pockets.

Report a concern   February 6, 2023 — Rated 10 out of 10 by R.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very helpful staff. This is the second vehicle I’ve purchased and the service brings me back.

Report a concern   February 6, 2023 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

When buying my vehicle, there was no pressure sales and the sales associate was very helpful and made the process really easy. Also when having my vehicle serviced it was an absolute breeze and they were all very nice.

Report a concern   February 6, 2023 — Rated 10 out of 10 by M.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Selection and helpful associates

Report a concern   February 5, 2023 — Rated 10 out of 10 by Diana Harrison Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good customer service and friendly staff.

Report a concern   February 5, 2023 — Rated 10 out of 10 by Rebecca Zieverink Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always been very caring and kind that means alot. We would like to try and get a pre own SUV that would be good for my husband Joe. He has MS.looking for a older SUV. Kanon is the best and the finance department is so helpful and kind. Same for the service department. Thank you

Report a concern   February 4, 2023 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was punctual and very quick

Report a concern   February 4, 2023 — Rated 10 out of 10 by C.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

very good

Report a concern   February 3, 2023 — Rated 10 out of 10 by Richard Seedle Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the detail to developing new technoligy. The attention to detals. And needless to say my first service went exceptionally well.

Report a concern   February 3, 2023 — Rated 10 out of 10 by D.G. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quick, efficient and competent.

Report a concern   February 3, 2023 — Rated 10 out of 10 by J.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and quick!

Report a concern   February 3, 2023 — Rated 10 out of 10 by Francis Roberts Iii Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and knowledgeable employees. Alexis Holland and Trey were helpful, attentive and knowledgeable.

Report a concern   February 3, 2023 — Rated 10 out of 10 by Mark Kash Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Hyundai warranty covered all the expenses of a new engine, and the service was great.


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