Customer Testimonials
Great service !!
Im new to Don Franklin. This is my first purchase with them. I feel comfortable with the staff. Very helpful. They make me feel like they care about me. Available to answer any questions.
No problems
Professional and friendly service, every time I need them,
Great service, very courteous and on time, exceeded my expectations.
The service department has always gone above and beyond to meet our needs.
The staff at Don Franklin in Somerset, Kentucky made the process of upgrading our Jeep easy and enjoyable. We were not only treated professionally, but Enoch and all associated staff were exceptionally friendly. All our questions were answered, and, most importantly, we never felt rushed or pressured. We really did end up feeling like family and definitely recommend this dealership.
Convenience
Always friendly and efficient.
Very professional and easy process!!
Everyone was very helpful, friendly, and made us feel welcome!
I think you guys are amazing for helping me out with my new jeep
The sales associate that I dealt with was wonderful. I would refer anyone in the market for a new vehicle to Jacob Kleine.
Quick and done properly
Everything
Everything
Great dealership. Would never trust anyone else for my vehicle service. 😊
Quick and reasonable
Service and parts team are top notch!
I always get prompt courteous service.
I like the way it drives.
The service department was great. Told me how long it would take. Car was ready in the time frame.
Good friendly people
Jacob Kleine was amazing! Made the car buying process so easy, this was my first time buying a car by myself and he made it amazing! So thoughtful and an amazing sales men
Friendly and helpful people
The service dept and especially the person who took care of me was so professional and knew exactly how to explain to me what I needed to know. The best customer service in town.
I was so pleased with the knowledge and confidence they had and also keep me involved with the repair progress on a 1-10 I’d give that team a 10 for sure
Everyone is very nice especially Marcus Jones
They are great from start to finish if you don’t believe that go to Don Franklin s they will treat you so many ways you will have to like one.
It’s simple-The people, they are the reason more than anything why we always come back. They take care of us and treat us like family! No matter what make or model of car we have they always take care of all our service needs.
Appreciate Service Dept emplyoees and Tony Soto