Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   January 7, 2024 — Rated 10 out of 10 by G.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Had part needed and labor price fair

Report a concern   January 7, 2024 — Rated 10 out of 10 by T.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Amazing Sales Staff

Report a concern   January 6, 2024 — Rated 10 out of 10 by Bruce Brown Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service spot on helpful with models and information

Report a concern   January 6, 2024 — Rated 10 out of 10 by Robert Wiggs Don Franklin CDJRF Sales Department
What do you like about our products and services?

Nothing I didn't get a car yet

Report a concern   January 6, 2024 — Rated 10 out of 10 by M.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is very kind & helpful.

Report a concern   January 6, 2024 — Rated 9 out of 10 by Kennie Slone Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly

Report a concern   January 6, 2024 — Rated 10 out of 10 by Darrel Pennington Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have no complaints , I feel like I was treated fairly.
I do feel like Salespeople should know more about the vehicle that the customer is interested in which of course, would result in more sales . I love my 4Runner TRD Off Road Premium. I have learned how To use the crawl system ( I found it extremely useful)
traded my FJ Cruiser For It and I have No Regrets
I’m still learning about all options it has off Roading ,
The Premium should have had The Black Rims with
The Red TRD badge in the center. How about a
Even , My Brushed Crome Rims For The Flat Black
Ones . I would love to Learn more about the TRD
Options and I am . I am 65 years old and I Can sell
Products I believe in. The sales department should
Offer incentives for Financing, That is not related to me , but the leak needs repaired.

Report a concern   January 6, 2024 — Rated 10 out of 10 by Maranda Anderson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

What I like about your products is that every vehicle is thoroughly inspected and ready for the road. The friendly service is just an added bonus.

Report a concern   January 6, 2024 — Rated 10 out of 10 by Donna Manning Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I love my. frontier and everyone there is so nice and accommodating

Report a concern   January 6, 2024 — Rated 10 out of 10 by L.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service received was outstanding. Thank you.

Report a concern   January 6, 2024 — Rated 10 out of 10 by M.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar has always treated us great! I love that he communicated with me letting me know the progress. It is greatly appreciated. The work is done and my tire light is off! Woohoo! Because of the work you do and products you use, I expect it to stay off.

Thank you!

Report a concern   January 5, 2024 — Rated 10 out of 10 by T.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I was very impressed with Robbie Morgan.
He repaired my dodge truck and fixed what ever the recalls was as well.
He is a very impressive young man and really knows what he is doing.
An excellent mechanic.
Robbie is the reason i give this survey a 10

Report a concern   January 5, 2024 — Rated 10 out of 10 by D.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Done a great job on my vehicle. Service department was clean courteous, and fast.

Report a concern   January 5, 2024 — Rated 10 out of 10 by L.E. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly service!

Report a concern   January 1, 2024 — Rated 10 out of 10 by M.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Professional honest service

Report a concern   January 1, 2024 — Rated 10 out of 10 by J.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service as always - fast and friendly service!

Report a concern   January 1, 2024 — Rated 10 out of 10 by James French Don Franklin CDJRF Sales Department
What do you like about our products and services?

I found the exact truck I was looking for

The sale and service has been great. I would highly recommend Dan Franklin in the future.

Report a concern   January 1, 2024 — Rated 10 out of 10 by Birchel Nolan Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They treat you like Family

Report a concern   December 31, 2023 — Rated 10 out of 10 by Brian Surber Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

How professional, knowledgeable and friendly they are

Report a concern   December 31, 2023 — Rated 10 out of 10 by J.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Capable and professional.

Report a concern   December 31, 2023 — Rated 10 out of 10 by A.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Your customer service is great.

Report a concern   December 30, 2023 — Rated 10 out of 10 by Birchel Nolan Don Franklin CDJRF Sales Department
What do you like about our products and services?

Treat you like Family

Report a concern   December 30, 2023 — Rated 10 out of 10 by Carolyn Wilson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You stand behind your service and product.

Report a concern   December 30, 2023 — Rated 10 out of 10 by Harold Gilreath Don Franklin CDJRF Sales Department
What do you like about our products and services?

No problems

Report a concern   December 30, 2023 — Rated 10 out of 10 by A.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Sales associates were very nice and friendly. They were patient and answered all my questions.

Report a concern   December 30, 2023 — Rated 10 out of 10 by Michael Carroll Don Franklin CDJRF Sales Department
What do you like about our products and services?

Really great service!

Report a concern   December 22, 2023 — Rated 10 out of 10 by S.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional always had a great service!

Report a concern   December 22, 2023 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything has been great,I’ve bought three vehicles

Report a concern   December 22, 2023 — Rated 10 out of 10 by Juanita Davis Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

When I went for my first oil change, everyone was really attentive to me. Thanks for your friendly service people. Love my Nissan Rouge, and Christian Gleason was such a joy to work with. I have recommended your dealership to friends already

Report a concern   December 22, 2023 — Rated 10 out of 10 by A.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service & Awesome BDC agents!


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