Customer Testimonials
Very friendly. Fast service. Great people all around works there. Highly recommend them for any need you may have.
People are polite and do a good job.Easy to get an oil change.
Staff are knowledgeable and helpful!! Always friendly!
We absolutely love the 2024 Dodge Hornet the style and performance is outstanding!! Richard Wood we the first to greet us and provided the best customer service along with every members of the staff that we encountered!! Outstanding service definitely will be doing all our vehicle business with them!!
Multiple salesman very attentive as soon as we arrived. We are repest customers of Kristian Gleason and he is awesome to work with.
Eric Owens, Brandon Williams, and Cody went above and beyond. They are always willing to help and I would recommend to anyone!
Service department was very fast and repairs were made accurately! Thanks !
They are top notch!
fast and efficient
Everyone was friendly and knowledgeable. They made sure we knew how to work our new mower.
I love the reliability of the dodge brand.
I always feel that you get a fair deal.
Great people and excellent service! I really highly recommend y’all to anyone that’s looking for a vehicle. Are sales man Jonathan Owens was the best me and my wife really enjoyed having him as are salesman’s!
Easy to schedule thorough knowledgeable and very personable..rates are fair on services we've had
I liked that they pressure me to make a decision quickly
It is very assuring to know there are extremely knowledgeable mechanics and other personnel that do an excellent job at keeping my vehicles running in excellent condition!!
Don Franklin Products and Service Department is reliable, honest, and operate with integrity. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staff. Lamar Sexton is professional, friendly, and helpful. He took the time to listen to my concerns and provided expert advice on the necessary maintenance, repairs, and replacements. What impressed me the most was the transparency and honesty exhibited throughout the process. He kept me informed every step of the way, explaining the maintenance in detail. Not only did he complete the maintenance promptly, but he also went above and beyond by performing a thorough inspection and offering preventive maintenance recommendations to ensure the longevity of my vehicle. I highly recommend Lamar at Don Franklin! The exceptional service, expertise, and dedication to customer satisfaction has earned my trust and loyalty!
Love my Ram limited truck! Service dept is always friendly, knowledgeable and quick.
The service department is more important than the Sales jobs in my opinion and I am very thankful that whenever I go to get my oil change or I need someone there at the service department Lemar is always there for me and he make sure that I get taken care of, and he knows that I am crippled For now and he always make sure that he brings the truck or I can get right to it so that I don’t have to walk very far . He always goes above and beyond the call of duty he could be just bland and not very nice. The rest of the guys there are also very nice and they know me by name not because I cause any trouble but because they are very good people.
They kept me informed about my vehicle while in service. I will definitely recommend this dealership to everyone
Nathan stout is who i usually call when i set my appointments. Always have had great service every time we have had to bring in our vehicles.The convenience of dropping my vehicles off the night before for oil change is great. Would definitely recommend.
Salesman Danny Sweet and life time powertrain
The sales team, staff, and service has been great since building a relationship in January 2024. I never felt pressured while searching for my new vehicle. I have felt valued and appreciated by every employee I’ve encountered in person, by phone, or on-line. I strongly recommend Don Franklin Nissan in Somerset, KY.
Same day appointment, no wait check in, prompt and courteous service from all of the staff.
Fast and courteous
All starts with the relationship between salesman and customer, and Danny Sweet knocked it out the park as usual. Great person to work with. I'll always do business with Danny and highly recommend family and friends to him. Thanks Danny!
Staff went out of their way to schedule my oil change same day as I had to go out of town unexpectedly.
Attentive car agents
Service personnel were polite and easy to deal with.
I like the helpfulness and friendliness of the employees