Customer Testimonials
Easy
The products are always in great condition and the service is always on point!
They found the problem and worked me in to fix the problem. The service manager is the best I have ever seen. The cleanest well oiled service area I have ever seen. The techs are there to get you in and out.
Great place to make a awesome deal
Professional, family oriented, honest, relaxed and not pushy, never a doubt in my mind second guessing any other alternatives.
It was great
Top quality and salesman was the best
Somerset Nissan is leading in customer service. They care about who comes there to shop and is interested in their needs
Friendly, low pressure, great selection.
Bought my jeep from them. Get my oil changed there. Went Friday to get it changed n they have washed it. A big thank you.
We have bought multiple vehicles from Don Franklin and we keep coming back. I trust that the sales associates and the finance manager are giving us the best deal possible. I have had only positive experiences in the service department.
Called for service to take place in a a day ir two and was offered an appointment in a couple hours.
Service department is very accurate, professional, knowledgeable and always right on time with finished results better than my expectations! Happy happy customer!
The service is speedy and very easy to get appointment with very little wait time
The staff are always friendly, helpful and professional.
The work is usually done in a reasonable time and is always done right.
Wish you offered a car wash with the oil change.
Convenience in scheduling; efficiency in services.
Don Franklin is not only wonderful during the purchase process, but in service as well. I've never received an email from a service manager reaching out to see how everything went with my first service. That was very much appreciated! Thank you!
You maintain communications with the customer and though I have only 1 experience, the repair was done with the estimated time period and quoted cost.
The maintenance consultant, Lyle, seemed very knowledgeable and courteous.
Great car lot best around
Customer service is top notch. Robin Jones was a professional from start to finish. Instantly put us at ease by explaining the process and making sure we were comfortable with all the information and options available. We will be back!
Jordan and Don Franklin staff made the entire buying process pressure free and painless
I had good service and my issue was resolved.
The were awesome helped me get the vehicle I wanted service was great
Want to thank Robin Jones for helping me with the purchase of my car. The whole staff is really nice, but if you need a car go and ask for Robin.
Nissan vehicles and products have been very reliable for me.
Car has served us well and I enjoyed working with John Campbell in your service department.
As always, very prompt and professional service! Sales staff was really courteous. I would highly recommend their services.
Always greeted as soon as I entered the dealership, and service has always been done in a timely manner. We have 2 vehicles that we have serviced with Don Franklin, and will go no where else for service. Great folks, great service department.
Helpful in getting everything setup for my purchase was a very good experience
Very fast when getting a oil change