Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   April 10, 2024 — Rated 10 out of 10 by Stephanie Halcomb Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service if very friendly and efficient…..

Report a concern   April 10, 2024 — Rated 10 out of 10 by S.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Don't feel pressured and always helpful and friendly. Robin Jones always is ready to help in any way for us!

Report a concern   April 10, 2024 — Rated 10 out of 10 by T.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Majority of the time you are taken care of that day. There is a difference between dealerships in customer service.

Report a concern   April 10, 2024 — Rated 10 out of 10 by Ricky Robertson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

No pressure, very knowledgeable and friendly. Very easy and quick process in finalizing the paperwork for the purchase of our new vehicle. Got us the deal we wanted.

Report a concern   April 10, 2024 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service and communication. Clean facility and inviting atmosphere.

Report a concern   April 9, 2024 — Rated 10 out of 10 by Barbra Wall Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I called for an appointment to have the transmission fluid changed in my car and was able to get in and get this serviced. Your employees were very professional and knowledgeable and were very courteous. Highly recommend your service department.

Report a concern   April 8, 2024 — Rated 10 out of 10 by William Roberts Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like their tenacity.

Report a concern   April 6, 2024 — Rated 10 out of 10 by M.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The people

Report a concern   April 6, 2024 — Rated 10 out of 10 by Larry Moore Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly personnel, clean service dept, in and out on time.

Report a concern   April 4, 2024 — Rated 10 out of 10 by Joe Bell Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They get job done quick and friendly and always let know how things are going with car at end of your service call!!!!!

Report a concern   April 3, 2024 — Rated 10 out of 10 by M.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great and quick service.

Report a concern   April 3, 2024 — Rated 10 out of 10 by Rocky Farris Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Courtesy..professional..good timely manner

Report a concern   April 2, 2024 — Rated 9 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to do business with

Report a concern   April 2, 2024 — Rated 10 out of 10 by A.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The Nissan service department is so polite. They told me step by step what was going on, checked with me first after providing cost just to make sure it was ok to proceed. They worked me in quickly and took care of my vehicle. Very nice, very professional!

Report a concern   April 2, 2024 — Rated 10 out of 10 by Madison Hall Don Franklin CDJRF Sales Department
What do you like about our products and services?

Seth price has helped us thus far with trying to get a new vehicle. he has went above and beyond to help us get what we need ! 10/10 recommend him!

Report a concern   April 1, 2024 — Rated 10 out of 10 by C.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly nice just all around a great crew

Report a concern   March 31, 2024 — Rated 10 out of 10 by Jessica Keith Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly staff and atmosphere. Fast and efficient work. I am so lucky to have been able to purchase a vehicle through such a great company.

Report a concern   March 31, 2024 — Rated 10 out of 10 by Patricia Proffitt Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

FAIR PRICING

Report a concern   March 31, 2024 — Rated 10 out of 10 by G.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

thanks for being treated like a king thanks for erick and cody they treat me great love it

Report a concern   March 31, 2024 — Rated 10 out of 10 by J.C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Love the new truck and service department was great

Report a concern   March 31, 2024 — Rated 10 out of 10 by C.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very easy to work with very thorough and polite. Answer any and all questions asked

Report a concern   March 30, 2024 — Rated 10 out of 10 by Roger Cunigan Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The people was very friendly and did not ask me to purchase nothing i did not want
In and out of the dilerships and on the road with a good deal under 90 mins.

Report a concern   March 30, 2024 — Rated 10 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The 2024 Sentra SR is absolutely amazing.

Report a concern   March 30, 2024 — Rated 10 out of 10 by E.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

No further comment at this time. Transition from Don Marshall to don Franklin was seamless as far as this customer is concerned.

Report a concern   March 30, 2024 — Rated 10 out of 10 by Kim Popwell Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly, helpful and knowledgeable

Report a concern   March 30, 2024 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and easy

Report a concern   March 28, 2024 — Rated 10 out of 10 by Joyce Ferrell Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They are nice and they get the job done right thank you

Report a concern   March 24, 2024 — Rated 10 out of 10 by Bill Morrow Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service great friendly employees

Report a concern   March 24, 2024 — Rated 10 out of 10 by Gary Hall Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Had our oil changed and tires rotated and both were finished within the time frame we were told would happen. Very friendly staff and very courteous too. Car was washed and cleaned when they were done.

Report a concern   March 23, 2024 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very smooth and friendly experience. I won’t purchase a vehicle from anyone else!


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