Don Franklin Campbellsville
200 N Bypass
Campbellsville
KY 42718
United States

Customer Testimonials

Report a concern   July 25, 2025 — Rated 10 out of 10 by Brian Melviille Don Franklin Campbellsville Sales Department
What do you like about our products and services?

First, I must be clear: Every time I go to a dealership, I dread it. Shadow/balloon games with price, terms, preferred finance companies with stupid rates. All of it.
Now, I came ready for a whole day wasted playing those games, walking out disappointed or suspicious. To my complete shock, the price was good value. That got us in the door. We stayed because the other shoe never dropped. Tony was easy going and professional, and above all; honest. Signed. Next came the finance manager. ‘Here we go…’
She was amazing in guiding us to value and protecting our purchase. I expected a blitz: high pressure for useless add-ons to run up the price. Not today. I got experience, knowledge, and honest guidance. Other dealerships need to pay attention to this model. It works and will bring you life long customers. Cheers!

Report a concern   July 25, 2025 — Rated 10 out of 10 by S.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Prompt and polire

Report a concern   July 25, 2025 — Rated 10 out of 10 by Barbara Smith Don Franklin Campbellsville Service Department
What do you like about our products and services?

SERVICE DEPT. ALWAYS FRIENDLY AND ACCOMMODATING FOR YOUR SERVICE NEEDS! THANKS

Report a concern   July 25, 2025 — Rated 10 out of 10 by Nancy Vaughn Don Franklin Campbellsville Service Department
What do you like about our products and services?

I absolutely love the Campbellsville dealership!! Very helpful and polite!! I did not have a good experience at the Hyundai dealership in Somerset !! So want be going back there!! But Campbellsville is the best!!

Report a concern   July 25, 2025 — Rated 10 out of 10 by Jennifer Van Mersbergen Don Franklin Campbellsville Service Department
What do you like about our products and services?

Consistent top notch customer service and service. Also, always friendly and kind. Willing to take time to answer any questions I may have.

Report a concern   July 25, 2025 — Rated 10 out of 10 by R.M. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Was treated very good

Report a concern   July 21, 2025 — Rated 10 out of 10 by Maurice Ball Don Franklin Campbellsville Sales Department
What do you like about our products and services?

You all were very professional and a pleasure to work with. One of the best truck buying experiences that I’ve had! Thank you!
Maurice and Kayden Ball

Report a concern   July 21, 2025 — Rated 10 out of 10 by S.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Hopefully, he stands behind his crews work. So far so good my suburban is running fine.

Report a concern   July 21, 2025 — Rated 10 out of 10 by J.M. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Fast service and great customer service

Report a concern   July 21, 2025 — Rated 10 out of 10 by L.S. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

My 4th Jeep. Easy friendly service!

Report a concern   July 19, 2025 — Rated 10 out of 10 by Phyllis Mills Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service advisors are always very friendly, helpful and knowledgeable.
I have not met the technicians, but I must say my car is always taken back to the shop at the scheduled time. In and out in an hour or less for a regular service appointment.

Report a concern   July 19, 2025 — Rated 10 out of 10 by C.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I was very satisfied! Thank you!

Report a concern   July 19, 2025 — Rated 10 out of 10 by T.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

You get the joke done

Report a concern   July 19, 2025 — Rated 10 out of 10 by C.S. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Staff was very helpful and kind

Report a concern   July 18, 2025 — Rated 10 out of 10 by J.E. Don Franklin Campbellsville Service Department
What do you like about our products and services?

All nice

Report a concern   July 18, 2025 — Rated 10 out of 10 by D.I. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They have always provided excellent customer service and exemplified true professionalism.

I’ve never entered the store that someone didn’t greet me with a smile and ask how I was doing.

Report a concern   July 18, 2025 — Rated 10 out of 10 by Michael Baldwin Don Franklin Campbellsville Service Department
What do you like about our products and services?

Professionalism and dependable work

Report a concern   July 18, 2025 — Rated 10 out of 10 by G.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Freitas staff fast on the job

Report a concern   July 18, 2025 — Rated 9 out of 10 by Teresa Wolford Don Franklin Campbellsville Service Department
What do you like about our products and services?

First of all the staff is nice! My husband is sick so I’m the one who has to bring my car for service ….. and I’ve watched how you treat women ( and men ) which is very courteous.

Report a concern   July 18, 2025 — Rated 10 out of 10 by C.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and very timely

Report a concern   July 18, 2025 — Rated 10 out of 10 by S.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service the guys back in to get oil change is always nice and try’s to help out anyway they can

Report a concern   July 18, 2025 — Rated 10 out of 10 by L.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good service

Report a concern   July 18, 2025 — Rated 10 out of 10 by Tony Whitehouse Don Franklin Campbellsville Service Department
What do you like about our products and services?

Don Franklin Service is second to none! Personnel are knowledgeable, skilled, professional, and friendly! They have my highest possible recommendation!

Report a concern   July 18, 2025 — Rated 10 out of 10 by P.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Efficient and friendly.

Report a concern   July 18, 2025 — Rated 10 out of 10 by Tim Miller Don Franklin Campbellsville Service Department
What do you like about our products and services?

Gary and his team are always there to handle all of my repair needs quickly and do outstanding work. They handle my work and personal vehicles, and I will go nowhere else!

Report a concern   July 18, 2025 — Rated 10 out of 10 by Judy Dabney Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Great service and kindness

Report a concern   July 18, 2025 — Rated 10 out of 10 by Jeff Davis Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly people employees

Report a concern   July 18, 2025 — Rated 10 out of 10 by Terry Runnels Don Franklin Campbellsville Service Department
What do you like about our products and services?

The help in a timely manner. Thank you.

Report a concern   July 18, 2025 — Rated 9 out of 10 by S.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service team on the Jeep side are very great to work with.

Report a concern   July 18, 2025 — Rated 10 out of 10 by K.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly people. Always fast and reliable service.


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