Customer Testimonials
Good service and courtesy
Great people
Keep up the great work
Recall service
Wish they hadn’t moved Buicks to Bardstown
Besides that their great
Great And dependable service!
I have purchased two vehicles from them. I was treated fairly both times. The sales staff are friendly and courteous. The service staff is top-notch. I highly recommend.
We like the looks of our GMC and it’s dependable!
They do a great job
The service department is always very helpful and friendly.
Not much of a wait.
Like your product and service is great ,but prices of parts were high I thought
The service is great and fast! Everyone is helpful! You can make an appointment take it there and done the same day. Very pleased with don franklin.
Great service department..the best!!!
Local
Good people and professional.
You seem to care about your customers
Very friendly and professional service and competitive pricing
The Service team at Don Franklin always provide great customer service
Great service on vehicle every time- they do stay busy- schedule in advance before you need them!
Service was outstanding. Called let me know what is was and cost. Brought my car from bardstown store and returned it to bardstown when it was finished. Great job outstanding service both places.
Polite, competent employees.
Great service!
Prompt and thorough service.
Knowledgeable people with country style service.
The service department staff is always very courteous and kind. They listen to me, without judgment, describe what I assume is wrong with my Jeep. Their service is timely and efficient!
Quick and friendly service!
Gary was wonderful
Just traded for a Cadillac XT5 and love it. Roger Robertson was great too deal with
So far so good

Needed a fast fix for my car. Tim was able to help me out with getting it serviced and fixed faster than anyone else! I appreciate the dedication and amazing work that Tim and everyone else involved provided me!