Customer Testimonials

Charles was great in helping find the right fit for us!

We have been satisfied with our purchases. Friendly workers.

This is the second Kia I have purchased from Don Franklin and the main reason I have returned is because of the warranty. I also really appreciate the work provided by the service department at Don Franklin.

I really like Kia vehicles and I like the convenience of having a Kia dealer like Don Franklin KIA close to home.

Effiency

How quickly the job was done

My salesman, Chris K was phenomenal! He was very professional, easy to work with and created a seamless profess.

Friendly staff, performed services requested, and prompt/clear communication.

Love the warranty !
Never owned a Kia but I have a friend that recommended one as she drives the Kia Sorento also and loves it !
I had the opportunity to travel with her in her Sorento and fell in love with it !
Very nice interior and love the body style !
I’m so excited !
I purchased mine at the Don Franklin Store in Somerset.
My salesman,Chris K, was very kind and patient with me as he worked diligently to help me find exactly what I was looking for !
Thanks to DF of Somerset and Chris K for our great experience on our first purchase.
Also thanks to the management team who also worked hard to find my perfect vehicle !

I love the my new car. Professional. Big thank you to Charles Wright for making it happen for me.

I loved the warranty offered and all the features

You have always been kind, fair, and helpful in every circumstance and, actually, every Don Franklin business location has maintained high standards and professionalism.

I have always been treated with respect about whatever concerns I might have regarding my car.

I love the Mazda and can’t wait to see how far it takes me on adventures n future

Fast service

I enjoy the friendly atmosphere at Don Franklin Auto Group! I like that cars are affordable at Don Franklin.

Brian Nichols was awesome. He wasn’t pushy and was very courteous. I will be back because of Brian. I enjoyed working with him.

The young woman whom helped me buy my car was very polite. Manerable and very honest not pushy and so nice. She was a pleasure working with.

Mellisa cheek

The process of getting approved for a car loan was very easy. Our sales rep Max is always so helpful. He has managed to get us into 2 amazing vehicles. Any questions or concerns we have they are very attentive, even after they have made the sale. They have gained a lifetime customer.

Well they are friendly and help you anyway they can

Easy to navigate

Sasha Ard was amazing.
Gary was terrible, he needs interpersonal training, and would’ve cost you all a sale if it wasn’t for the excellent service Sasha provided.

They are great

Customer service was great they do what ever it takes to get you approved would recommend everybody to get there new vehicle

Service was great.Love the warranty on vehicle and Quality.

Lots to chose from.

YOUR SERVICE DEPARTMENT FINDS THE PROBLEM AND TRIES TO KEEP THE COST MINAMAL

Very friendly people helping you they get you in and out in a timely manner very nice place to do business with

The service I received was well above and beyond what I had anticipated. Everyone involved with the sale was polite, professional, and friendly. Any questions I had were answered completely and explained in a way that was easy to understand. The vehicle I purchased and all of its accessories were demonstrated to show the capabilities of said vehicle to its fullest extent. The overall experience of purchasing this vehicle was very supportive and professional and I would recommend this dealership to others for their car purchasing needs.

Everything was great Tyler in Service was very nice and helpful

They will work with you to get the best trade for your car plus they will give you a great deal on your new vehicle