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Customer Testimonials
Good selection. Nice staff
I like the sales people and I trust them to stand by what they tell u
The friendliness,professional attitude and quickness of service.
Helpful and Friendly sales, don’t know that much about the product, Just had it a couple days,
I don't have to wait very long to get an appointment. Most everyone is friendly. It seems they do a good job on my oil changes, etc.
Service Dept. Top notch! Super nice workers. That's the way all businesses should be. They make you smile when you leave there and not disappointed. Thank you everyone!
The services is great the people is very nice and friendly and helpful I do not hear but they know it and they work with me is if I do hear I read lips I want to thank everyone there. And have a nice weekend
Pleasant, friendly and keep me updated on the progress of my service.
My car
Thorough. Informative and done correctly
All contact and interactions has been happy. Very happy with our Kia.
Everyone was super nice.
That the people go above and beyond. They make sure they do what they can for you! Stanley is by far the best I’ve dealt with! I love going to him no matter what!
Awesome customer service! Great inventory of vehicles! Just overall great experience! Dani from the somerset ky store was a dream to work with!
George Brock made purchasing my 2025 KIA Sportage as smooth and easy as possible. He took what I said into consideration and found me the perfect vehicle. He was patient and always kind. He always greeted us with a smile and was quick to work with us. I won’t be purchasing a vehicle from anywhere else!!
Was a very easy experience from the minute I walked in the door. Ryan was excellent at assisting me with my needs.
Fast and friendly
Working with me to help absorb the negative equity in my trade in on the vehicle I wanted.
Everyone was nice and I was in and out in no time
Nice quick efficient and they do not try to push extra services on you, they simply inquire if you would like it
Products are super dependable, high quality, and great selection! Customer service at Don Franklin Kia is the best I’ve ever received, whether it’s from the service department or sales. Proud to be a returning customer and part of the Kia family.
They are hands on and ready to help you with everything they can
Dyllan Keith made the buying experience feel effortless, and explained everything so well, couldn’t thank him or the team at Kia enough!
I love my car and the service is always friendly
They always answer my questions.
GOOD SERVICE
Very fast and friendly service
Very friendly courteous, helpful i.
Very friendly, professional and fast service !! 10/10
Excellent service, respectful of keeping my car clean and very friendly employees.