Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   May 3, 2023 — Rated 10 out of 10 by Timothy Keith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was great and very quickly done.
Report a concern   May 3, 2023 — Rated 10 out of 10 by Tony Baldwin Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly Helpful staff
Report a concern   May 3, 2023 — Rated 10 out of 10 by James Couch Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Really liking my new vehicle. Mike did a great job helping me with my trade. Thanks for everything

Report a concern   May 2, 2023 — Rated 10 out of 10 by David Strunk Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything is stil up and running Thanks

Report a concern   May 2, 2023 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly, not pushy

Report a concern   May 2, 2023 — Rated 10 out of 10 by Dallas Segars Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality vehicles

Report a concern   May 2, 2023 — Rated 10 out of 10 by B.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to communicate with staff
Report a concern   May 2, 2023 — Rated 10 out of 10 by Cheryl Meredith Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly staff. Salesperson very knowledgeable. In and out in a timely manner.

Report a concern   May 1, 2023 — Rated 10 out of 10 by Derek Polston Don Franklin Somerset GM Service Department
What do you like about our products and services?

My wife and I bought a new 2022 Silverado LT in August 2022. It has been serviced at Franklin GM in Somerset Ky since it was Brand New.
Service Department is Excellent to work with and Friendly. We also own a Nissan as well and it also has been serviced at Don Franklin Nissan in Somerset. Satisfied Customer so far. Keep up the Good Work.

Report a concern   May 1, 2023 — Rated 10 out of 10 by Dana Haggard Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Hunter was a great in helping us find the vehicle we wanted. He was a pleasure to work with. We definitely recommend Hunter to any of our friends who are looking to buy a vehicle.
Report a concern   May 1, 2023 — Rated 10 out of 10 by D.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The style of the vehicles.
Report a concern   May 1, 2023 — Rated 9 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I love Don Franklin! Please send me coupons at then month that I need them though. They stop coming about 1-2 months before my service interval.

Report a concern   May 1, 2023 — Rated 10 out of 10 by J.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I love my new truck!
Report a concern   May 1, 2023 — Rated 9 out of 10 by Wade Abbott Don Franklin Somerset GM Service Department
What do you like about our products and services?

Able to get an early appointment and able to get multiple services addressed.
Report a concern   May 1, 2023 — Rated 10 out of 10 by D.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

It is where I have always bought my vehicles from this dealership and I have always been treated like Family .
Report a concern   May 1, 2023 — Rated 10 out of 10 by K.T. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I love how sincere the dealers, especially Matthew Patterson who helped me find the perfect vehicle. I also love how accessible they are in communicating
Report a concern   May 1, 2023 — Rated 10 out of 10 by James Couch Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Mike did a great job working with me on my 2023 silverado purchase. I really appreciate him!
Report a concern   April 29, 2023 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service

Report a concern   April 29, 2023 — Rated 10 out of 10 by R.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The Service Department is the best. They always get me back on the road as quick as possible.
Report a concern   April 27, 2023 — Rated 10 out of 10 by G.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

It was great. John very knowledgeable about the cars & easy to talk to.

Report a concern   April 26, 2023 — Rated 10 out of 10 by B.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Dependable vehicles, zero issues with my 2022 Chevy Suburban. Highly recommend any Chevy or GMC product!

Report a concern   April 26, 2023 — Rated 10 out of 10 by Sarah Purtee Don Franklin Somerset GM Service Department
What do you like about our products and services?

Awesome as always
Report a concern   April 26, 2023 — Rated 10 out of 10 by Alexis Stewart Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Kyle was great! Helped me find what I needed quickly and efficiently
Highly recommend

Report a concern   April 25, 2023 — Rated 10 out of 10 by Cheryl Meredith Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The salespeople ate very friendly and knowledgeable. Very clean dealership.
Report a concern   April 25, 2023 — Rated 10 out of 10 by Amy Kidd Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Brandon Swanner wasour salesman, and he made the process super easy. I bought my last vehicle at Don Franklin in Monticello. They are willing to do what it takes to meet your individual needs. Thank you!!
Report a concern   April 25, 2023 — Rated 9 out of 10 by David Duncan Don Franklin Somerset GM Service Department
What do you like about our products and services?

I got a phone call and two surveys in the last two days. First survey you got a 10 now a 9. I’m getting to the point it’s now moving from customer service to aggravating.
Report a concern   April 25, 2023 — Rated 10 out of 10 by K.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Durable, done right the first time.
Report a concern   April 24, 2023 — Rated 10 out of 10 by Lowell Phillips Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Your products are competitive with other parts stores and your services are better than other so call service outlets and businesses.
The Chevrolets surpass all other brands as far as I am concerned. My first new Chevy was a 1973 Chevy Caprice. Loaded. It was metal flake green with black top. It was an awesome car which I tradedfor a 1976 and so on.
I love Chevrolets.
Report a concern   April 24, 2023 — Rated 10 out of 10 by Sherry Davis Don Franklin Somerset GM Service Department
What do you like about our products and services?

courteous and polite employees. Easy to schedule appointments. Prompt sevice.

Report a concern   April 22, 2023 — Rated 10 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was very pleased with the service I received on my 2014 Silverado. Work was performed sooner than expected. Will definitely be back for next due service.


Privacy Policy