Customer Testimonials

Fast and friendly

This is fourth dealership I've dealt with in the past 4 years when it comes to purchasing new vehicles. I can speak from this personal experience that sales people have become even less personable than ever before, however my experience at Don Franklin Auto on
345 South Highway 27 Somerset, Kentucky was the best experience I've had so far. My sale's person, Jon Wagers, went above and beyond what I was expecting. He and the team at this location did everything in their power to secure my loan, while also giving me what I felt was a fair trade on my current vehicle. While I finished up with the financial paperwork side of things, Jon took the time to remove my floor liners and personal touches I had on my current vehicle to my new one. It actually took by surprised when I open the door to my new vehicle because I felt like I was truly getting into MY vehicle. I highly recommend this dealership for anyone looking for a team of people that will treat you like life long customers and friends.

All been partial to Chevrolet and so far I've had good dealings with the car dealer

Friendly staff

Service was completed as requested and everything was good.

Justin Tilley at the counter did an exceptional job in making sure we were taken care of. One step ahead all the time

Speed and excellent work.

Salesmen were extremely awesome! Building was clean and the inventory was great we had a hard time choosing. 😊

The fast service

Joey was very helpful and kind. Will be sending anyone we know to him for their next vehicle.

check my battery and saw i needed a new one and called me

It was great and they treated me like family

I am very pleased with the service there. They are always very polite and always do a great job at a reasonable price.

Huge selection, great customer service! Mike Prewitt went above and beyond to get me a great deal on the truck I wanted!

Every one did a great job

Friendly staff….Marc Anderson was great to work with. Highly recommend

Very poor service and very unorganized and very unprofessional

Service department is helpful and scheduling service online is a big bonus.

Great people great place and great service thanks 5 stars

Tracy was a great salesman, the fact we were able to carry over our gap insurance

Process was smooth. Don Franklin handles our sale with speed and quality. Really appreciate them.

Friendly and knows all the details of the vehicles they have for sale.

The salesman wal very knowledge and helpful. He answered all my questions. He convinced me that he was truthful and honest. After the deal was over and I was gone. He responded to my phone call even though he was off work that day.

The car I was looking for was not available but he found me another one and I bought it.

Cowboy was great to deal with and I would recommend people to deal with him.

The salesman was a professional

Mike worked w us to meet our needs.

I'm so glad we have a dependable dealership to handle anything! We won't take our vehicles anywhere else!

Excellent Service Department...

Great vehicles great service!

Excellent experience with Don Franklin Somerset Chevrolet! Kyle found the perfect vehicle for me and the purchase was smooth. From the sales person, Jason Coston in management, and Phillip in finance. Pleased with my purchase.