Customer Testimonials

Friendly working staff

10 out of 10

Fast appointment with complete service. Info: odometer indicator reads "time for an oil change"

in months short of milage. Maybe that can be changed the next 5,000 miles service?

thanks, joe

The honesty of the salesman and the finance dept. and the service after the sale. Friendly not pushy salesmen.

I love my Chevrolet and plan to buy another one in the near future
The service department is always available and ready to answer any questions I have.
Everybody is always friendly but yet professional.

service is great

I was very pleased with the service I received while purchasing a new truck

Easy to get service.

Treat you good.
Don't have to wait too long.

They man that helped us was amazing and very nice and straight forward and we was so thankful for how he treated us.

Great truck service department. Thank you for expert great service!

Oil change

Fast and friendly.

Professional and courteous

Very friendly and will work with you

Mike Prewitt was super helpful and understanding! He made me feel completely welcome and was extremely reasonable. Not only him, but the entire staff. We drove from Indiana to do business with this dealership and I would do it again. If you want a great vehicle purchase experience, you’ve found the right place!

At Don Franklin Chevrolet Buick GMC I was treated with respect and made to feel comfortable in asking questions and voicing any concerns that I had. The sales consultant that I worked with was Brandon Swanner.

Friendly atmosphere

Time! when they say they can get you in at a set time, they do. I want to thank Benie.for being so helpful..

Everyone was very helpful and took care of me in a professional and timely manner.

Kyle young was awesome !

Have nice a well trained employees

I really liked Mike Pruitt he was honest with us and took time to explain everything. I’m very happy with my purchase.

Thanks again Mike appreciate your helping finding me truck.

Keeping appointments and getting you in and out.

I bought my truck from you in 2015. Brand new. You have serviced it every time. Very professional very nice. Just a great place. The only bad thing I have to say is I payed my truck off early so the insurance person was suppose to give me a refund on my extra insurance I had bought. And I couldn’t get him to give it to me. So I never got my money. But your service dept. is wonderful.

great customer service great people

Fast and friendly

This is fourth dealership I've dealt with in the past 4 years when it comes to purchasing new vehicles. I can speak from this personal experience that sales people have become even less personable than ever before, however my experience at Don Franklin Auto on
345 South Highway 27 Somerset, Kentucky was the best experience I've had so far. My sale's person, Jon Wagers, went above and beyond what I was expecting. He and the team at this location did everything in their power to secure my loan, while also giving me what I felt was a fair trade on my current vehicle. While I finished up with the financial paperwork side of things, Jon took the time to remove my floor liners and personal touches I had on my current vehicle to my new one. It actually took by surprised when I open the door to my new vehicle because I felt like I was truly getting into MY vehicle. I highly recommend this dealership for anyone looking for a team of people that will treat you like life long customers and friends.

All been partial to Chevrolet and so far I've had good dealings with the car dealer

Friendly staff