Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   August 19, 2023 — Rated 10 out of 10 by Danny Ford Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great service and people to deal with.

Report a concern   August 19, 2023 — Rated 10 out of 10 by H.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The products are the best . The service is always first class
Report a concern   August 19, 2023 — Rated 10 out of 10 by James Day Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very please with service.

Report a concern   August 18, 2023 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Had no problem from either vehicle bought there. Service has been good friendly people
Report a concern   August 17, 2023 — Rated 10 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt service & workers extremely nice & helpful.

Report a concern   August 17, 2023 — Rated 10 out of 10 by R.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great cars. Excellent service!
Report a concern   August 17, 2023 — Rated 10 out of 10 by Leonard Brewer Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I was treated like a valued customer; my Salesman was professional, helpful and extended everything possible to satisfy my needs. Ryan is the type of salesman needed.
Report a concern   August 16, 2023 — Rated 10 out of 10 by K.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were quick and efficient when I serviced my vehicle.

Report a concern   August 16, 2023 — Rated 10 out of 10 by Emily Lowndes Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Mike has been great to work with. Very responsive and helpful. Has made the process easy. Highly recommend.
Report a concern   August 16, 2023 — Rated 10 out of 10 by A.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Jon W and Tracy W were so helpful & friendly. They answered every question timely.

Report a concern   August 15, 2023 — Rated 10 out of 10 by W.M. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Very informative. Shared knowledge of the product.

Report a concern   August 15, 2023 — Rated 10 out of 10 by A.P. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Nothing but great service, Always!!
Report a concern   August 15, 2023 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

How friendly and helpful all the staff is. We had been searching for the truck we got and when they finally got one in, they called us first thing.
Report a concern   August 14, 2023 — Rated 10 out of 10 by R.D. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Yes it was great
Report a concern   August 14, 2023 — Rated 10 out of 10 by I.L. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Our salesman Ryan was super helpful!! And the others made the process go smoothly as well!
Report a concern   August 14, 2023 — Rated 10 out of 10 by Luanne Shelton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Convenient

Report a concern   August 13, 2023 — Rated 10 out of 10 by J.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service! Professional and friendly personnel.

Report a concern   August 13, 2023 — Rated 10 out of 10 by Paul Pitsenbarger Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great bunch of people to work with and really like there was no add ons to the vehicle MSRP.
Car I bought was clean and fully charged ready to go.
My salesman was very friendly and went over everything and made sure I understood the vehicle.
Thanks for a very pleasant experience buying my car.

Report a concern   August 13, 2023 — Rated 10 out of 10 by V.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department, particularly Benny Duck, listens to my concerns and examples of the strange noise I might be hearing and makes recommendations as to the situation. He is always polite and courteous.

Report a concern   August 12, 2023 — Rated 10 out of 10 by M.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Excellent! I would go back to buy a car there

Report a concern   August 12, 2023 — Rated 10 out of 10 by Mary Dean Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, helpful, knowledgeable associates
Report a concern   August 11, 2023 — Rated 10 out of 10 by I.L. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good enough selection, great employees. Customer service was 100%
Report a concern   August 11, 2023 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kind and gave a accurate estimate on time to perform service
Report a concern   August 11, 2023 — Rated 10 out of 10 by Carlene Newton Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great selection, salesman Marc Walked us thru the sale and features on the new Enclave. Valued our trade, took care of changing Onstar and blue tooth.
We have traded with the Franklin’s for years!
Great family.
Report a concern   August 11, 2023 — Rated 10 out of 10 by Teresa Atkins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service and the associate was really nice and helpful.
Report a concern   August 10, 2023 — Rated 10 out of 10 by Jeff Dixon Don Franklin Somerset GM Service Department
What do you like about our products and services?

I had a 2:30 appointment to have my oil change, I was out in just over 30 minutes, so fast!!
Report a concern   August 9, 2023 — Rated 10 out of 10 by C.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get an appointment
Friendly/considerate staff
Fixed problem in efficient manner
Report a concern   August 9, 2023 — Rated 10 out of 10 by Rick Miller Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people to work with

Report a concern   August 9, 2023 — Rated 10 out of 10 by M.J. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great customer service!
Report a concern   August 8, 2023 — Rated 10 out of 10 by J.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

You had a pretty friendly staff right from the get-go

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