Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   September 19, 2023 — Rated 9 out of 10 by D.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I liked sales person they didn't pay off loan before payment got there so I lost that money.the accountant was not very friendly at all the last 2 times we both from them was good maybe they was having a bad day

Report a concern   September 18, 2023 — Rated 10 out of 10 by K.L. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

We bought a new GMC and our salesmen Kyle Young and Jon Wagers was the best. They took their time and found us the right vehicle for us.

Report a concern   September 16, 2023 — Rated 10 out of 10 by J.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin, in service is such a pleasure to talk with..Justin is polite ,friendly, keeps you updated on service ..just a pleasure to deal with.
Report a concern   September 16, 2023 — Rated 10 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

SERVICE HAS ALWAYS BEEN A VERY GOOD EXPERIENCE. COMPLETED IN A TIMELY MANNER, SOMETIME SOONER THAN EXPECTED. HAVE ALWAYS TAKEN CARE OF MY SERVICE NEEDS.

Report a concern   September 16, 2023 — Rated 10 out of 10 by Jolene Farley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service and sales
Report a concern   September 15, 2023 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service dept is always thorough, courteous and efficient in getting the he work done.

Report a concern   September 15, 2023 — Rated 10 out of 10 by C.K.C.A.C. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

No pressure. Fair price. Great customer service

Report a concern   September 15, 2023 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional. Super friendly.

Report a concern   September 15, 2023 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficient service…technicians do a good job of explaining their work!
Report a concern   September 14, 2023 — Rated 10 out of 10 by S.U. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always treat me good
Report a concern   September 14, 2023 — Rated 10 out of 10 by G.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

all
Report a concern   September 12, 2023 — Rated 10 out of 10 by M.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always really close to schedule time of your appointment. Very nice staff
Report a concern   September 12, 2023 — Rated 10 out of 10 by B.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

nuce people to work with
Report a concern   September 11, 2023 — Rated 10 out of 10 by Donald Puckett Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service department clean dealerships and friendly staff

Report a concern   September 10, 2023 — Rated 10 out of 10 by Glenda Piercy Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

My husband texted Kyle Young what we wanted and he made it happen quick!! a few months ago Kyle sold my daughter a vehicle and I was with her and he is great at getting us the vehicle we want ‘
Report a concern   September 10, 2023 — Rated 10 out of 10 by John Ashley Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The best dealership in Ky
Report a concern   September 9, 2023 — Rated 10 out of 10 by W.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service

Report a concern   September 7, 2023 — Rated 10 out of 10 by Helen Foster Don Franklin Somerset GM Service Department
What do you like about our products and services?

I arrived early for my appointment and they took me right in, serviced my car and I was pleased, my first trip there and I will return.
Report a concern   September 7, 2023 — Rated 10 out of 10 by M.E. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Best place to buy vehicles and very helpful and friendly employees.

Report a concern   September 7, 2023 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality people, quality product!
Report a concern   September 7, 2023 — Rated 10 out of 10 by S.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and nice
Report a concern   September 6, 2023 — Rated 10 out of 10 by Mike Vanatta Don Franklin Somerset GM Service Department
What do you like about our products and services?

Respect for me, my time and my vehicle. Prompt service and fair pricing. Never worry about anything. I highly recommend both the Chevrolet or Chrysler dealers in Somerset.

Report a concern   September 6, 2023 — Rated 10 out of 10 by B.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Dependable, durable vehicles. Customer Service is always top notch! Always up front with all questions and concerns, never leave unhappy!

Report a concern   September 5, 2023 — Rated 10 out of 10 by M.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department at Don Franklin in Somerset is fabulous! From scheduling to completion of the task, they are the greatest! Keeps me buying cars there so I don't have to change to another service department!! LOL
Report a concern   September 4, 2023 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The salesperson, Shonda Brock, who assisted me was extremely patient and helpful with all of my questions! Don Franklin Kia made it easy to negotiate and get a good deal on my vehicle!
Report a concern   September 4, 2023 — Rated 9 out of 10 by Wade Abbott Don Franklin Somerset GM Service Department
What do you like about our products and services?

No problems and great, quick service

Report a concern   September 3, 2023 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great staff; super friendly!
Report a concern   September 2, 2023 — Rated 10 out of 10 by B.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Service is fast sales man John is great very knowlegable
Report a concern   September 2, 2023 — Rated 10 out of 10 by Sandra Statom Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin is the best in sales and service! Guys are great! Best sales people ! Everyone is very nice and helpful always!!!
Report a concern   September 2, 2023 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service has been excellent and willing to correct issues when I’ve had them would highly recommend Don Franklin Auto

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