Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   November 7, 2023 — Rated 10 out of 10 by Ann Hughes Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Love the vehicle!
Report a concern   November 6, 2023 — Rated 10 out of 10 by M.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is very professional and they stay on time. I always wait on my truck for service so their time estimates are important to me. Service has always fixed any problems I’ve had quickly and well.

Report a concern   November 5, 2023 — Rated 10 out of 10 by G.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice people
Report a concern   November 4, 2023 — Rated 10 out of 10 by Pamela Piercy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Our transmission was going bad and Don Franklin honored the warranty and replaced my transmission. Also it was done in a timely manner.

Report a concern   November 4, 2023 — Rated 10 out of 10 by E.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly

Report a concern   November 3, 2023 — Rated 10 out of 10 by A.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They always give me great service.!
Report a concern   November 2, 2023 — Rated 10 out of 10 by Teresa Amiss Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service! Friendly staff and very professional.

Report a concern   November 2, 2023 — Rated 10 out of 10 by Lori Gill Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent customer service.

Report a concern   November 2, 2023 — Rated 10 out of 10 by P.T. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Our purchase of a 2024 Buick Enclave was a stress free experience. Our sales person was very helpful to us. Based on our experience with this business, we will return to it when we need our next vehicle.

Report a concern   November 2, 2023 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I love Don Franklin, my Chevy Trax and the good service I have always received there. Everyone there is always so nice and helpful.
Report a concern   November 2, 2023 — Rated 10 out of 10 by B.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Wonderful bunch to work with!
Will recommend to everyone!
Report a concern   November 1, 2023 — Rated 10 out of 10 by Helen Taylor Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great customer service Joey went above and beyond to get me in my Yucon!
Report a concern   November 1, 2023 — Rated 10 out of 10 by M.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly and helpful service dept.
Report a concern   October 31, 2023 — Rated 10 out of 10 by Sheila Fisher Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great service! Couldn’t ask for better.

Report a concern   October 29, 2023 — Rated 10 out of 10 by S.J. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The Gospel Music while we’re inside your Building The Friendliness of your Salesmen.
Report a concern   October 29, 2023 — Rated 10 out of 10 by G.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Every one was very nice and they do what they can to help you in every way.That’s to Joy Robinson . Thanks
Report a concern   October 28, 2023 — Rated 10 out of 10 by Christy Underwood Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very fast, extremely friendly, five start service.

Report a concern   October 27, 2023 — Rated 10 out of 10 by Walter McKinney Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The whole experience was great. Everyone was extremely nice and there was no pressure to buy. I will only deal at Don Franklin from now on.
Report a concern   October 26, 2023 — Rated 10 out of 10 by Patty Irvine Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Marc Anderson was an excellent salesman. He was courteous and helpful while I was making my car buying decision.

Report a concern   October 26, 2023 — Rated 10 out of 10 by B.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was great wait time was good
Report a concern   October 25, 2023 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like that I can make an appointment online, wait in a comfortable area. The man at check in is always polite and professional the wait is minimal.

Report a concern   October 25, 2023 — Rated 10 out of 10 by Yvette Cook Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The whole experience was great! Marc Anderson is a very patient and professional person. Thank you so much!
Report a concern   October 21, 2023 — Rated 10 out of 10 by Patty Irvine Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We have done business with Somerset Don Franklin Buick, Chevrolet, GMC for several years. I am extremely impressed with their products and services!
Report a concern   October 21, 2023 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Best service department in the mountains

Report a concern   October 20, 2023 — Rated 10 out of 10 by Denise Gretz Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful service for

Report a concern   October 20, 2023 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great Job. We had an extremely good experience, from the Sales man to the Delivery Driver. We will differently will be coming back and recommend you all.
Report a concern   October 19, 2023 — Rated 10 out of 10 by Robert York Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Justin Burton is a great salesman, he don’t stop until you buy the vehicle. You all have a keeper there
Report a concern   October 19, 2023 — Rated 10 out of 10 by Chloe Slone Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and easy

Report a concern   October 19, 2023 — Rated 10 out of 10 by R.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people and service
Report a concern   October 18, 2023 — Rated 10 out of 10 by Jerry Gulley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Chevrolet Quality

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