Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   March 6, 2023 — Rated 10 out of 10 by A.E. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great salesman reliable vehicles
Report a concern   March 5, 2023 — Rated 10 out of 10 by J.D. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Marc was absolutely phenomenal through the entire process and went above and beyond helping me understand everything going on as well as going into great detail in helping me choose the perfect vehicle for me.

I would most definitely recommend anyone to see him if they are needing a new vehicle!

Report a concern   March 5, 2023 — Rated 10 out of 10 by Donda Lay Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service and products

Report a concern   March 4, 2023 — Rated 10 out of 10 by Joanne Langendorfer Don Franklin Somerset GM Service Department
What do you like about our products and services?

You stand behind your products!
Report a concern   March 4, 2023 — Rated 10 out of 10 by J.T. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great customer service. Great cars.

Report a concern   March 3, 2023 — Rated 10 out of 10 by K.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   March 2, 2023 — Rated 10 out of 10 by Michael Prewitt Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Love my truck, Mike Prewitt did an awesome job. Highly recommend him.
Report a concern   March 2, 2023 — Rated 10 out of 10 by Karen Miller Don Franklin Somerset GM Service Department
What do you like about our products and services?

Selection and service

Report a concern   February 28, 2023 — Rated 10 out of 10 by A.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Excellent

Report a concern   February 28, 2023 — Rated 10 out of 10 by A.G. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Wonderful service

Report a concern   February 28, 2023 — Rated 10 out of 10 by Terry Chiles Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Nice car for. The money John our salesman was very helpful and professional

Report a concern   February 28, 2023 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Greatest

Report a concern   February 28, 2023 — Rated 10 out of 10 by Donda Lay Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great service. Salesman made sure my account was set up and working. Answered all of my questions. Was a pleasure to do business with and I will definitely be back for another vehicle

Report a concern   February 27, 2023 — Rated 10 out of 10 by Douglas Whitis Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Being lifelong GM customers, we are always satisfied and have become dedicated to their products. The services offered to us at Don Franklin of Somerset are second to none.

Report a concern   February 27, 2023 — Rated 10 out of 10 by Scott Spearman Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everyone was very easy to work with and communicative. Danielle gave us a call immediately when a car meeting our request arrived to ensure we could get to it first. Jon in sales provided all the info I needed, and took our deposit to secure the car for us. Upon arrival he had all the paperwork set up and ready to go. We were offered a fair price for our trade in (right in line with what we wanted for it). Overall it was a great no-pressure visit where everyone we interacted with was willing and able to explain anything wet had questions about or wanted to know. Overall we left with the car we wanted, for what we expected to pay for it, all with a nice stress-free time at the dealership.
Report a concern   February 27, 2023 — Rated 10 out of 10 by Michael Hawkins Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Buying process was quick and painless. Fair price on my trade-in and the truck I purchased. Kyle Young was great to work with!! Highly recommend!!
Report a concern   February 27, 2023 — Rated 10 out of 10 by J.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great service all around! Thanks!
Report a concern   February 27, 2023 — Rated 10 out of 10 by Terry Chiles Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great service. Jon was very helpful in our buying experience. Great job
Report a concern   February 24, 2023 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy, quick, and the employees are great!
Report a concern   February 24, 2023 — Rated 10 out of 10 by Daniel Carpenter Don Franklin Somerset GM Service Department
What do you like about our products and services?

Personal

Report a concern   February 24, 2023 — Rated 9 out of 10 by G.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was done in a very timely manner
Report a concern   February 23, 2023 — Rated 10 out of 10 by J.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Oil change done quickly! Talked to a great salesman while waiting. Will definitely call him if I decide to look for a new vehicle!

Report a concern   February 23, 2023 — Rated 9 out of 10 by M.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

At least this time, I didn't have to wait for work to begin. Other times I've made an appointment and an hour later my vehicle is still sitting in the parking lot. The service person, Graydon Koger, looked over my record to be sure I wasn't repeating services I already had. I only wish you had a customer web page where I could pull up my maintenance records and also delete vehicles you have record of that I no longer own. It is hard for me to remember what I did and didn't do to which vehicle each time. Although since you won't work on my 95 Ford, I now only have one Chevy.
Report a concern   February 23, 2023 — Rated 10 out of 10 by Lisa Gillem Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Easy to order anything you may want for your vehicle. Always someone ready to take care of you.

Report a concern   February 23, 2023 — Rated 10 out of 10 by J.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great service would definitely recommend.

Report a concern   February 23, 2023 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Not very wait time on my services

Report a concern   February 23, 2023 — Rated 10 out of 10 by N.L. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

This is my second purchase from Don Franklin. I have been completely satisfied with the vehicles I have bought.

Report a concern   February 22, 2023 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always get my service done in a timely matter

Report a concern   February 22, 2023 — Rated 10 out of 10 by E.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I worked for gm 36 yrs so I look at the gm products first and will always buy American made products I support our country by buying American !
Report a concern   February 22, 2023 — Rated 10 out of 10 by M.G. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Kyle was great!! He worked up a great deal for me!! 10/10 recommend!!


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