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Customer Testimonials
Marc was absolutely phenomenal through the entire process and went above and beyond helping me understand everything going on as well as going into great detail in helping me choose the perfect vehicle for me.
I would most definitely recommend anyone to see him if they are needing a new vehicle!
Great customer service and products
You stand behind your products!
Great customer service. Great cars.
Everything
Love my truck, Mike Prewitt did an awesome job. Highly recommend him.
Selection and service
Excellent
Wonderful service
Nice car for. The money John our salesman was very helpful and professional
Greatest
Great service. Salesman made sure my account was set up and working. Answered all of my questions. Was a pleasure to do business with and I will definitely be back for another vehicle
Being lifelong GM customers, we are always satisfied and have become dedicated to their products. The services offered to us at Don Franklin of Somerset are second to none.
Everyone was very easy to work with and communicative. Danielle gave us a call immediately when a car meeting our request arrived to ensure we could get to it first. Jon in sales provided all the info I needed, and took our deposit to secure the car for us. Upon arrival he had all the paperwork set up and ready to go. We were offered a fair price for our trade in (right in line with what we wanted for it). Overall it was a great no-pressure visit where everyone we interacted with was willing and able to explain anything wet had questions about or wanted to know. Overall we left with the car we wanted, for what we expected to pay for it, all with a nice stress-free time at the dealership.
Buying process was quick and painless. Fair price on my trade-in and the truck I purchased. Kyle Young was great to work with!! Highly recommend!!
Great service all around! Thanks!
Great service. Jon was very helpful in our buying experience. Great job
Easy, quick, and the employees are great!
Personal
Service was done in a very timely manner
Oil change done quickly! Talked to a great salesman while waiting. Will definitely call him if I decide to look for a new vehicle!
At least this time, I didn't have to wait for work to begin. Other times I've made an appointment and an hour later my vehicle is still sitting in the parking lot. The service person, Graydon Koger, looked over my record to be sure I wasn't repeating services I already had. I only wish you had a customer web page where I could pull up my maintenance records and also delete vehicles you have record of that I no longer own. It is hard for me to remember what I did and didn't do to which vehicle each time. Although since you won't work on my 95 Ford, I now only have one Chevy.
Easy to order anything you may want for your vehicle. Always someone ready to take care of you.
Great service would definitely recommend.
Not very wait time on my services
This is my second purchase from Don Franklin. I have been completely satisfied with the vehicles I have bought.
Always get my service done in a timely matter
I worked for gm 36 yrs so I look at the gm products first and will always buy American made products I support our country by buying American !
Kyle was great!! He worked up a great deal for me!! 10/10 recommend!!

Great salesman reliable vehicles