Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   June 20, 2023 — Rated 10 out of 10 by D.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Salesmen were extremely awesome! Building was clean and the inventory was great we had a hard time choosing. 😊
Report a concern   June 20, 2023 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The fast service

Report a concern   June 20, 2023 — Rated 10 out of 10 by D.L. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Joey was very helpful and kind. Will be sending anyone we know to him for their next vehicle.

Report a concern   June 20, 2023 — Rated 10 out of 10 by Melody Raney Don Franklin Somerset GM Service Department
What do you like about our products and services?

check my battery and saw i needed a new one and called me

Report a concern   June 20, 2023 — Rated 10 out of 10 by W.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

It was great and they treated me like family

Report a concern   June 19, 2023 — Rated 10 out of 10 by T.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I am very pleased with the service there. They are always very polite and always do a great job at a reasonable price.

Report a concern   June 19, 2023 — Rated 10 out of 10 by T.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Huge selection, great customer service! Mike Prewitt went above and beyond to get me a great deal on the truck I wanted!
Report a concern   June 19, 2023 — Rated 10 out of 10 by Garry Leonard Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Every one did a great job

Report a concern   June 16, 2023 — Rated 10 out of 10 by W.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly staff….Marc Anderson was great to work with. Highly recommend
Report a concern   June 16, 2023 — Rated 10 out of 10 by Stephanie Allen Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very poor service and very unorganized and very unprofessional

Report a concern   June 16, 2023 — Rated 10 out of 10 by C.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is helpful and scheduling service online is a big bonus.
Report a concern   June 16, 2023 — Rated 10 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people great place and great service thanks 5 stars

Report a concern   June 15, 2023 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Tracy was a great salesman, the fact we were able to carry over our gap insurance
Report a concern   June 15, 2023 — Rated 9 out of 10 by L.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Process was smooth. Don Franklin handles our sale with speed and quality. Really appreciate them.
Report a concern   June 15, 2023 — Rated 10 out of 10 by S.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly and knows all the details of the vehicles they have for sale.
Report a concern   June 14, 2023 — Rated 9 out of 10 by Richard Siler Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The salesman wal very knowledge and helpful. He answered all my questions. He convinced me that he was truthful and honest. After the deal was over and I was gone. He responded to my phone call even though he was off work that day.

The car I was looking for was not available but he found me another one and I bought it.
Report a concern   June 14, 2023 — Rated 10 out of 10 by R.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Cowboy was great to deal with and I would recommend people to deal with him.

Report a concern   June 13, 2023 — Rated 10 out of 10 by Paul Leighty Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The salesman was a professional

Report a concern   June 13, 2023 — Rated 10 out of 10 by T.G. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Mike worked w us to meet our needs.
Report a concern   June 13, 2023 — Rated 10 out of 10 by Linda Bell Don Franklin Somerset GM Service Department
What do you like about our products and services?

I'm so glad we have a dependable dealership to handle anything! We won't take our vehicles anywhere else!
Report a concern   June 13, 2023 — Rated 10 out of 10 by Ron Meadows Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent Service Department...
Report a concern   June 13, 2023 — Rated 10 out of 10 by Gerald Spradlin Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great vehicles great service!
Report a concern   June 12, 2023 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Excellent experience with Don Franklin Somerset Chevrolet! Kyle found the perfect vehicle for me and the purchase was smooth. From the sales person, Jason Coston in management, and Phillip in finance. Pleased with my purchase.

Report a concern   June 12, 2023 — Rated 10 out of 10 by T.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service

Report a concern   June 10, 2023 — Rated 10 out of 10 by Caroline Vaught Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was so nice! I've never been to a dealership for services and people be that nice. They guys at the desk engaged with my 2 year old child when he got bored, and were as professional as possible. The wait was a little long but I didn't even mind. Services were done great and the issue was fixed. Highly recommend!
Report a concern   June 9, 2023 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great, quick service! The employees and very friendly and knowledgeable!
Report a concern   June 9, 2023 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I recently had service in the Service Department for an A/C issue. Graydon was Graydon was friendly and took care of coordinating everything with the Extended Warranty provider.
Report a concern   June 9, 2023 — Rated 10 out of 10 by T.N. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Kyle was great to work with. He quickly found exactly what I was looking for.
Report a concern   June 9, 2023 — Rated 10 out of 10 by E.L. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Pleasant purchase experience

Report a concern   June 8, 2023 — Rated 10 out of 10 by J.D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely and efficient. Justin Tilley needs to be recognized. He is so kind and is always willing to help any way possible. Some of the salesmen need to learn from Justin.


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