Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   July 13, 2026 — Rated 10 out of 10 by Junior Mondie Don Franklin Russell Springs Sales Department
What do you like about our products and services?

The whole team at Don Franklin Chevrolet in Russell Springs are amazing.

I had just bought a new truck but it lacked a few items that someone disabled like me needed.

I especially appreciated the courteous support and professionalism delved out to a disabled veteran.

Report a concern   July 10, 2026 — Rated 10 out of 10 by Reggie Gosser Don Franklin Russell Springs Service
What do you like about our products and services?

Service was very fast.

Report a concern   July 9, 2026 — Rated 10 out of 10 by M.R. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Brandon was the best salesman. He made sure I was comfortable with my vehicle of choice and that I got what I wanted!

Report a concern   July 9, 2026 — Rated 10 out of 10 by Danny Lee Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Fast, friendly service.

Report a concern   July 9, 2026 — Rated 10 out of 10 by S.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Your friendly employees, kindness and always pleasant to talk with.

Report a concern   July 6, 2026 — Rated 10 out of 10 by B.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Gets job done

Report a concern   July 6, 2026 — Rated 10 out of 10 by Jeffrey Murphy Don Franklin Russell Springs Service
What do you like about our products and services?

Quick, friendly and affordable service.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Melinda Wright Don Franklin Russell Springs Service
What do you like about our products and services?

Customer service was great and everything was completed in a timely manner.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Keith Owens Don Franklin Russell Springs Service
What do you like about our products and services?

Quality of work Friendly service

Report a concern   July 3, 2026 — Rated 10 out of 10 by T.R. Don Franklin Russell Springs Service
What do you like about our products and services?

great people in service dept

Report a concern   June 30, 2026 — Rated 10 out of 10 by A.R. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very friendly service! Made the car-buying process absolutely painless. Very efficient and straight-forward!

Report a concern   June 29, 2026 — Rated 10 out of 10 by Karen Boone Don Franklin Russell Springs Service
What do you like about our products and services?

Everything!

Report a concern   June 29, 2026 — Rated 10 out of 10 by C.D. Don Franklin Russell Springs Service
What do you like about our products and services?

I like the drive train warranty, and a really love the service department in Russell Springs. Luke and Alvey are both always so kind. They call me by name.

Report a concern   June 26, 2026 — Rated 10 out of 10 by B.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly service

Report a concern   June 25, 2026 — Rated 10 out of 10 by Billy Lanham Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Plenty to chose from and salesman willing to accommodate.

Report a concern   June 22, 2026 — Rated 10 out of 10 by W.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly service. Easy to schedule appointments.

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.D. Don Franklin Russell Springs Service
What do you like about our products and services?

They have delivered service in a timely manner and kept me informed about my vehicle…. Definitely would recommend

Report a concern   June 19, 2026 — Rated 10 out of 10 by Kathy Tupman Don Franklin Russell Springs Service
What do you like about our products and services?

Luke, Alvie & Gerald are really nice. They are knowledgeable & go out of their way to make me feel welcome.

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.P. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very friendly and helpful

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Very quick, communication was clear!

Report a concern   June 18, 2026 — Rated 10 out of 10 by Stephen Brown Don Franklin Russell Springs Service
What do you like about our products and services?

Fast and friendly service

Report a concern   June 18, 2026 — Rated 10 out of 10 by Toni Skaggs Don Franklin Russell Springs Service
What do you like about our products and services?

I like Luke he is helpful, knowledgeable and does his best to get you an appointment quickly. He will also give you a time range about how long the service or repair will take. That makes it easy to decide if you are leaving it or waiting on it. Luke knows you by name, extremely friendly and so pleasant.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Victor Unruh Don Franklin Russell Springs Service
What do you like about our products and services?

Your service manager is awesome

Report a concern   June 16, 2026 — Rated 10 out of 10 by Brenda Crnkovich Don Franklin Russell Springs Service
What do you like about our products and services?

It’s easy to schedule Service with you and your staff and technicians are very friendly. I appreciate that.

Report a concern   June 16, 2026 — Rated 10 out of 10 by S.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast, friendly staff.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Elizabeth Ballou Don Franklin Russell Springs Service
What do you like about our products and services?

Very upfront about what my GMC needed

Report a concern   June 10, 2026 — Rated 10 out of 10 by H.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Very nice at service desk - quick to take my car back for oil change and get it back to me and I did not wait long.

Report a concern   June 10, 2026 — Rated 10 out of 10 by P.S. Don Franklin Russell Springs Service
What do you like about our products and services?

It's quick and convenient....

Report a concern   June 6, 2026 — Rated 10 out of 10 by G.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Easy to make an appointment and friendly staff

Report a concern   June 5, 2026 — Rated 10 out of 10 by Michael Ford Don Franklin Russell Springs Service
What do you like about our products and services?

Excellent customer service, clear communication, and friendly staff. The team keeps me informed throughout the process, does quality work, and makes every service experience easy and stress-free.


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