Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   May 28, 2026 — Rated 10 out of 10 by Lisa Daniel Don Franklin Russell Springs Service
What do you like about our products and services?

Quick to see what the problem is and get you in to get it fixed. Friendly staff & very helpful.

Report a concern   May 26, 2026 — Rated 10 out of 10 by Keith Owens Don Franklin Russell Springs Sales Department
What do you like about our products and services?

First class product. Very helpful with services

Report a concern   May 22, 2026 — Rated 10 out of 10 by Deena Murphy Don Franklin Russell Springs Service
What do you like about our products and services?

They were fast, friendly and very efficient! I was in and out in less than 20 minutes for warranty work!

Report a concern   May 22, 2026 — Rated 10 out of 10 by Francis Hatfield Don Franklin Russell Springs Service
What do you like about our products and services?

Russell Springs Service is very efficient and friendly. Highly recommend

Report a concern   May 22, 2026 — Rated 10 out of 10 by Vanessa Garr Don Franklin Russell Springs Service
What do you like about our products and services?

Very professional staff, always dependable and great quality work.

Report a concern   May 22, 2026 — Rated 10 out of 10 by L.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Great service!

Report a concern   May 21, 2026 — Rated 10 out of 10 by J.G. Don Franklin Russell Springs Service
What do you like about our products and services?

Luke at Russell springs does a great job.

Report a concern   May 20, 2026 — Rated 10 out of 10 by C.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly and courteous

Report a concern   May 18, 2026 — Rated 10 out of 10 by Brenda Wayne Don Franklin Russell Springs Service
What do you like about our products and services?

The guys in service are always extra friendly. I am 68 years old and I drive 75 miles one way to have my car serviced there. They are simply the best.

Report a concern   May 18, 2026 — Rated 10 out of 10 by Jennifer Brockman Don Franklin Russell Springs Service
What do you like about our products and services?

The staff at the desk are great! They treat me like an old friend instead of a service call.

Report a concern   May 17, 2026 — Rated 10 out of 10 by D.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Satasfyed prompt

Report a concern   May 16, 2026 — Rated 10 out of 10 by R.H. Don Franklin Russell Springs Service
What do you like about our products and services?

I like that you have OE parts.

Report a concern   May 14, 2026 — Rated 10 out of 10 by W.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Russell Springs Don Franklin , are always nice and polite.

Report a concern   May 13, 2026 — Rated 10 out of 10 by Patrick Galloway Don Franklin Russell Springs Service
What do you like about our products and services?

Good customer service. Luke always takes care of me. Never had a service problem.

Report a concern   May 13, 2026 — Rated 10 out of 10 by J.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Good stuff I like factory made

Report a concern   May 13, 2026 — Rated 10 out of 10 by F.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Selection of automobiles, good service in a timely fashion

Report a concern   May 12, 2026 — Rated 10 out of 10 by M.A. Don Franklin Russell Springs Service
What do you like about our products and services?

Always available and happy to help.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Patricia Meece Don Franklin Russell Springs Service
What do you like about our products and services?

Very nice and easy to deal with

Report a concern   May 11, 2026 — Rated 10 out of 10 by R.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Courteous/responsive service staff

Report a concern   May 7, 2026 — Rated 10 out of 10 by K.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Time efficient

Report a concern   May 7, 2026 — Rated 10 out of 10 by Lee Ellis Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Blake is fantastic. Forever my car guy.

Report a concern   May 5, 2026 — Rated 9 out of 10 by C.B. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Gmc

Report a concern   April 30, 2026 — Rated 10 out of 10 by Cheryl Daniel Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone is very kind and helpful and professional

Report a concern   April 30, 2026 — Rated 10 out of 10 by K.A. Don Franklin Russell Springs Service
What do you like about our products and services?

Alvie was very professional and helpful.

Report a concern   April 30, 2026 — Rated 10 out of 10 by Kaitlin Tucker Don Franklin Russell Springs Service
What do you like about our products and services?

Great service department! Always kind and willing to help out.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Lana White Don Franklin Russell Springs Service
What do you like about our products and services?

Very prompt and courteous

Report a concern   April 29, 2026 — Rated 10 out of 10 by A.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast friendly service

Report a concern   April 29, 2026 — Rated 10 out of 10 by Jeff Warner Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly prompt service

Report a concern   April 29, 2026 — Rated 10 out of 10 by Ronnie Rayborn Don Franklin Russell Springs Service
What do you like about our products and services?

Quickest oil change I’ve ever had at a donfranklin usually takes 2 hours or more at the somerset ky location . Russelsprings took only 30 mins. Will continue to have my services done at the russelsprings location.

Report a concern   April 25, 2026 — Rated 10 out of 10 by John Shugars Don Franklin Russell Springs Service
What do you like about our products and services?

Very nice service department, knowledgeable staff with a willingness to help above and beyond…


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