Customer Testimonials
Friendly and efficient service
Both sales was extremely nice and helpful with setting everything up for my new mom Car!!
Great service
It all good
They are always friendly and I don’t have to wait very long.
I wish you still gave a free oil change with the purchase of a new cat.
I like the people there.
Great service all around!
Yes
Get an appointment. They get me in take care of all my needs! Super quick service!
Helpful and kind. Took care of the problem..
Everything
Quick and efficient
I think Alvie Tucker is very helpful and tries to get everything handled as requested. Also, the mechanics that work on the cars getting the problems fixed the first time.
Always friendly.
Very good team all around. Knowledgeable, understanding and patient group. Will do whatever it takes to accommodate for their customers
I’m from out of town and the service dept had my car ready in a couple hours thanks to all that were involved
Costumer service was excellent. Told me exactly what they had done to fix my car. I will highly recommend them to everyone
Always courteous and helpful.. my vehicle is always done in a timely matter .
Very professional and very helpful with what you’re looking for. Very good service.
The service team is always so friendly and helpful
I did exactly what they said they would do and they did it successfully
The customer service is great. The two guys upfront that you have in Russell Springs that take the call and talk to you Luke. I think it is and the other guy they’re very personal and seem to really care. I appreciate them.
They have always taken good care of me !!!
The techs explain what they are doing, and do an expert job. I never have to wait long, and even if I did, their waiting room is quite nice and comfortable.
They do a great job
Quick service
I like getting m car serviced at Don Franklins because I need to know what is done to my car is the way it needs to be cars are expensive and so are services but at Don Franklin it’s affordable and the best if something does go wrong in the garage which it has before because it’s so hard to keep a good mechanic these days but the men that’s been there for so long will make it right and handle the issues immediately. I love this for they take that worry off my mind. I’m so thankful to have them taking care of my car.
Always get good service
Prompt, friendly
Very quick and easy to work with