Customer Testimonials
Customer service is amazing
Friendly staff and timely and efficient service
Honesty, promptness, and very friendly helpful staff. I also never feel like we get price gouged by any Don Franklin I deal with.
The products are good and the service is great everyone is so nice and friendly
Derek and the service department go above and beyond for their customers.
Had my truck washed and I didn’t even ask for it!
Quick and efficient
Reliable and knowledgeable staff
Very friendly and gets the work on the vehicle done
Customer service is great!!
customer service----excellent
Good quick service
Your product are good and your service department is the greatest. Your service manager is the best. I been to a lot of Dodge service centers. Don Last name removed has the best service center around. Your staff is very friendly and knowledgeable. I would recommend your dealership to all my friends. Your service department is very good about telling you exactly what’s wrong with your car what is gonna take to fix it and how long it will take.
The service department was friendly and took care of my vehicle.
Fast and friendly
The tech Jeff was very thorough in checking out my vehicle during my oil change.
Every thing
Spoke with Derek Lester, got booked, took it in and dropped the key with Chris Lester, the technicians not only changed my oil, but Derek and team facilitated an update recall to my uconnect system. Great team, great service. Could not be happier!!! Highly recommend.
Dale good salesman with fair no nonsense approach. Great value dealership
Attitude and atmosphere
Sales staff not pushy. Dealership had the truck I needed, and added the CM flatbed requested within a week.
People are friendly and it's fairly easy to get an appointment pretty soon!
Very polite and helpful in anyway they can. Give me a feeling they appreciate my business.
Very friendly and fast!
I’ve never had any issues with the service center at the Monticello Don Franklin. Friendly staff and good work.
Excellent service
Great to work with.
We had great experience buying our new 2024 Jeep Grand Cherokee.
fast honest service…. they keep you well informed of their progress on servicing your vehicle….
Done great. Staff at service counter was very helpfull.
Friendly service and got me in and out fast.