Customer Testimonials
Top quality service!
Always friendly and helpful.
Local dealership. Pricing is competitive. They explain everything, and they are very polite.
It was a very pleasant interaction.
Great friendly staff. Power train warranty is wonderful.
Emploies are very special. Our Monticello office are very nice thank you all
We have been loyal customers for 24 years. We keep coming back because we can count on Eddie’s word.
Getting quick and fast good service
Great service
Friendly and courteous staff!! And seem really knowledgeable!! I’d definitely recommend to others! And mine will be getting it’s needs there!!
They were some of the best people I have ever worked with. They went above and beyond to help me. I would recommend everybody to come out and check you out and compare prices and service.
Prompt and professional service.
Dale Hansford
Quick and friendly
They are always so good and kind very helpful
The service is great whether buying or repairing a car. The people are very nice and respectful. Our salesman Prentice Young was very helpful, knowledgeable, and easy to work with
Very professional workforce. Did a great job on my Colorado!!
A very friendly staff and knowledgeable about their products
Quick and friendly!
Very friendly and great customer service!
Good service guys
Prints young my salesman was very helpful and did a great job
Quick response to recall and installation
I really liked the service rep speaking to me after my vehicle’s oil change and tire rotation.
I appreciate the extra phone call received from your employee about my service at Don Franklin
Only thing forgotten was my car wash which I approved. No biggy.
I will be back for future service of my vehicle .
Keep up your good service!!! 😊
The service is fast and reliable
The salesman was very nice and everyone treated everyone really well
Very nice ,friendly and helpful. Got to my car quickly and even washed it . They did an oil change .
Friendly and helpful service
Get the car in and out fast and they work hard to get you in with our work schedule

Service Department is excellent and very customer friendly. Mechanic did great work!
Very happy with my experience at Don Franklin Ram in Monticello, KY….MW