Don Franklin Monticello CDJR
Monticello
KY 42633
United States

Customer Testimonials

Report a concern   February 10, 2025 — Rated 10 out of 10 by Wanda Guinn Don Franklin Monticello Service
What do you like about our products and services?

Reasonably priced. Knowledgeable service crew and friendly, time efficient, courteous

Report a concern   February 9, 2025 — Rated 10 out of 10 by B.K. Don Franklin Monticello Service
What do you like about our products and services?

I went in because it was due to my vehicle being ready for a oil change and service made appointment got in the next day at 11:00 took about 40 minutes to have it done got a free car wash I'm very happy this makes the second time since I bought it from Don Franklin that I had the oil change and yes I would recommend to someone or a friend to bring it in to Don Franklin

Report a concern   February 9, 2025 — Rated 10 out of 10 by Jackie Jones Don Franklin Monticello Service
What do you like about our products and services?

The services were excellent and they repaired my truck promptly. With that being said the part should never have malfunctioned with less than 3,000 miles on it.

Report a concern   February 9, 2025 — Rated 10 out of 10 by Pamela Dion Don Franklin Monticello Service
What do you like about our products and services?

Easy to make service appointment. You were on time and your service writer was in constant communication with me through out my visit. Very please with your service department. Thank you.

Report a concern   February 5, 2025 — Rated 10 out of 10 by M.E. Don Franklin Monticello Service
What do you like about our products and services?

Very good and Fast service…

Report a concern   February 4, 2025 — Rated 10 out of 10 by D.T. Don Franklin Monticello Service
What do you like about our products and services?

Reasonable prices

Report a concern   February 1, 2025 — Rated 10 out of 10 by James Collins Don Franklin Monticello Sales
What do you like about our products and services?

Fast easy transaction. The sales person Matt was amazing.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Gregory Jones Don Franklin Monticello Sales
What do you like about our products and services?

Great sales team, very committed and very knowledgeable to making the sale.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Sharon Miller Don Franklin Monticello Service
What do you like about our products and services?

Service gets the job done, on time. And they are friendly !

Report a concern   January 30, 2025 — Rated 10 out of 10 by B.G. Don Franklin Monticello Service
What do you like about our products and services?

They are friendly and they do a good job

Report a concern   January 28, 2025 — Rated 10 out of 10 by C.A. Don Franklin Monticello Sales
What do you like about our products and services?

Honest salesmen and good services.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Willette Shelton Don Franklin Monticello Service
What do you like about our products and services?

They are so helpful and nice. The staff makes you feel at home. They will address your questions and concerns

Report a concern   January 28, 2025 — Rated 10 out of 10 by B.R. Don Franklin Monticello Service
What do you like about our products and services?

Friendly, helpful service and sales.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Angela Massengale Don Franklin Monticello Service
What do you like about our products and services?

Friendly people. Competent care of my suburban. Dependable work. No complaints whatsoever!

Report a concern   January 28, 2025 — Rated 10 out of 10 by M.H. Don Franklin Monticello Service
What do you like about our products and services?

Staff was very nice even after I was an hour late for my appointment 🫣

Report a concern   January 28, 2025 — Rated 10 out of 10 by Sean Crawford Don Franklin Monticello Sales
What do you like about our products and services?

Sales were no pressure and transparent. Easy, to the point and very competetive pricing. I will definitely be back.

Report a concern   January 24, 2025 — Rated 10 out of 10 by Taniah Vandiver Don Franklin Monticello Service
What do you like about our products and services?

Great people, gave them all my financials and they got me in the best car I’ve ever had at a great monthly rate!!

Report a concern   January 23, 2025 — Rated 10 out of 10 by Luger1219 Ltd Don Franklin Monticello Sales
What do you like about our products and services?

Everything

Report a concern   January 20, 2025 — Rated 10 out of 10 by J.G. Don Franklin Monticello Sales
What do you like about our products and services?

Love the atmosphere, Logan the salesman. He was awesome to work with. He really talk to me and my husband about the car that we was looking at and he helped us out a lot. He answered our questions and the atmosphere was awesome.

Report a concern   January 19, 2025 — Rated 10 out of 10 by B.W. Don Franklin Monticello Service
What do you like about our products and services?

Friendly and very helpful!

Report a concern   January 17, 2025 — Rated 10 out of 10 by P.H. Don Franklin Monticello Service
What do you like about our products and services?

They are nice and respectful and got everything done in a timely matter and kept me up on everything they were doing to my car.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Robert Taylor Don Franklin Monticello Sales
What do you like about our products and services?

Matt Neel. Did things right. A great salesman. He listened and helped me with the price and the needs of the correct vehicle for us. Great job

Report a concern   January 17, 2025 — Rated 10 out of 10 by B.B.T.S. Don Franklin Monticello Service
What do you like about our products and services?

Don Franklin is there to serve the customers and willing to go above and beyond to satisfy us as car people.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Wanda Guinn Don Franklin Monticello Sales
What do you like about our products and services?

Employees are knowledgeable, friendly. Helpful in obtaining the vehicle I wanted. Very satisfied with the vehicle I bought. Would highly recommend Don Franklin Family of Dealership to anyone looking.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Cynthia Dunn Don Franklin Monticello Service
What do you like about our products and services?

Very friendly gentlemen in the Service Dept and fast and convenient service. I will always take my car there.

Report a concern   January 16, 2025 — Rated 10 out of 10 by Kenneth Shelton Don Franklin Monticello Service
What do you like about our products and services?

Really good service easy to get an appointment very good service and very good Delership think you

Report a concern   January 16, 2025 — Rated 10 out of 10 by T.A. Don Franklin Monticello Service
What do you like about our products and services?

The people here all deserve 10 stars

Report a concern   January 14, 2025 — Rated 10 out of 10 by Sheryl Stephens Don Franklin Monticello Service
What do you like about our products and services?

You still have humans answering your phone and appointments are easy to make. You have a clean facility and your pricing is reasonable.

Report a concern   January 14, 2025 — Rated 10 out of 10 by Jill Ramsey Don Franklin Monticello Service
What do you like about our products and services?

Great, friendly service!

Report a concern   January 14, 2025 — Rated 10 out of 10 by James Brown Don Franklin Monticello Service
What do you like about our products and services?

Staff is very knowledgeable about the work that needs to be performed.


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